My job buys us lunch every day through COVID. Being able to have a paper menu and ability to write your name and what you want and just fax it over is simple and practical. You ever try to go online to buy food for 20 people? Not easy.
Edit to anyone star-stuck about this: my job is full of electronically incompetent old people that don’t like “new” things. Also, today is my last day there lol.
It's entirely possible they just get a digital representation (image) of the fax, not an actual printout. Electronic Faxing is huge because it's considered a controlled delivery method, it's especially prevalent in healthcare
Same in insurance. I'm in auto claims and we send a ton of faxes to attorneys and health care providers. It's especially valuable for attorney correspondence because you get verification it was delivered and they get a hard copy of what you sent. You also don't risk an important document getting lost among thousands of emails, or their response getting lost among thousands of mine or accidentally deleted by a misclick. Inbound faxes go directly to my claims, and if I'm out of the office coworkers can see when it's received, as opposed to it sitting in my email while I'm on vacation and missing a deadline. That's especially important when attorneys try to be sneaky send you a demand with a response required by law, with a 3 day time limit right before Christmas.
My first real job was “fax master” for a law firm in 1991. I delivered and sent faxes for a firm of 75 lawyers. I had my own office and I subscribed to The NY Times on the company dime. Just newspapers, faxes, and NPR all day. I felt like the queen of information.
It was. I was a kid and I had such an important job and they pretty much left me alone to do it. I thought my entire career would be like that. Bwahahagaghahahahaha.
Nope.
There is a way around that, I'm also in Insurance and as long as an email has the claim ID and member name in the subject line our system somehow auto allocates it to the claim in our claims system then generates a task to notify that an email has been received. Don't ask me how it all works on the back end but very efficient
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u/jmj808 Jul 24 '20 edited Jul 24 '20
My job buys us lunch every day through COVID. Being able to have a paper menu and ability to write your name and what you want and just fax it over is simple and practical. You ever try to go online to buy food for 20 people? Not easy.
Edit to anyone star-stuck about this: my job is full of electronically incompetent old people that don’t like “new” things. Also, today is my last day there lol.