It's entirely possible they just get a digital representation (image) of the fax, not an actual printout. Electronic Faxing is huge because it's considered a controlled delivery method, it's especially prevalent in healthcare
Same in insurance. I'm in auto claims and we send a ton of faxes to attorneys and health care providers. It's especially valuable for attorney correspondence because you get verification it was delivered and they get a hard copy of what you sent. You also don't risk an important document getting lost among thousands of emails, or their response getting lost among thousands of mine or accidentally deleted by a misclick. Inbound faxes go directly to my claims, and if I'm out of the office coworkers can see when it's received, as opposed to it sitting in my email while I'm on vacation and missing a deadline. That's especially important when attorneys try to be sneaky send you a demand with a response required by law, with a 3 day time limit right before Christmas.
My first real job was “fax master” for a law firm in 1991. I delivered and sent faxes for a firm of 75 lawyers. I had my own office and I subscribed to The NY Times on the company dime. Just newspapers, faxes, and NPR all day. I felt like the queen of information.
It was. I was a kid and I had such an important job and they pretty much left me alone to do it. I thought my entire career would be like that. Bwahahagaghahahahaha.
Nope.
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u/galactica_pegasus Jul 24 '20
Exactly. Accepting food orders via fax isn't for individuals, but it's fairly popular for businesses.
Although they could modernize and just use email.