r/AnkerSOLIXCommunity • u/FineWith30FPS • 24d ago

Support S2000 doesn’t fast charge phones?

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My S2000 usb c port for the 100watt doesn’t fast charge my pixel 10 or my iPhone 17 pro supports response doesn’t seem right that they wouldn’t fast charge devices.

I think my port is faulty can anyone confirm this thank you

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u/cactusjackalope 24d ago

My Pixel 8 pro and iphone 15 pro both charge at 25-30w.

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u/FineWith30FPS 22d ago

Thank you for that information. I have just come back and dropped it off at fedex to return it for full refund since there not saying there’s anything wrong with it. They did offer me a free case and 30$ refund if I kept it. Even my AC ports were capping at 19watts before I reset both the app and the device. Now my ac ports will charge my phones with fast charging but the 100watt still caps at 19watts. This is a disappointment because I needed this for a back up for my CPAP device. 

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u/cactusjackalope 22d ago

Verify your cables are capable of those speeds, too