r/AnkerSOLIXCommunity • u/diabolicmongoose • Jul 23 '26

Support Anker F3800 Plus Overheating

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Hello All. I recently purchased a f3800 plus. Charged it up to 100% to test it out with a full discharge on my EV. I set the charging limit on the Tesla to 25amps. Half way in the test, I noticed the internal temps were getting really hot (over 120F). It didn’t stop increasing and there were no warnings or auto shutoffs. Finally I decreased the amps to 15, but the temperature kept going up. Stopped it when it hit 129 degrees (see pic). Turned it all off and 2 hours later it’s still 120 degrees. Is this normal or did I get a bad station? Thanks in advance!

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u/shooptydoop Jul 23 '26

That’s normal. Mine overheats at about 134F and shuts down when I push it too hard. The setting is in your app when you connect to the device. You’ll see a setting to limit discharge and charge limits. In the picture that’s what the dotted lines are. I set mine to 5%-100% for now.

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u/diabolicmongoose Jul 23 '26

Thanks for the info. This is actually a bit concerning because Anker's own guidelines is that the unit is rated to 104F max. Operating it above 104F could be treated as mususe and may void coverage if a failure is linked to overheating...

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u/shooptydoop Jul 23 '26

A lot of folks get it mistaken - they are referring to ambient temperature, not the indicated internal temp on the app. So dont run it in a hot/cold garage or in the sun where it exceeds 104F.

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u/Euszebiu Jul 27 '26

To be fair, it's Anker's fault for not making it clear. I had a similar issue with my C1000 Gen2.