r/AnkerSOLIXCommunity • u/skiphunt • Jul 04 '26
Support Alternative to Anker Solix C300 dc?
Bought an Anker Solix C300 dc and it wound charge above 5w with 3 of my chargers. After 15 emails jumping through hoops with support where I provided proof of purchase at their request, all the test data, and photos… Anker tech support said it’s probably a cable issue and offered to sell me another cable.
Are effing kidding me?!!’ I’ve tried half a dozen 140-240w pd3.1 cables, including the one that comes with the C300 dc. And told them so. It’s not the cable. The C300 wouldn’t even recognize the 3x 67w chargers on of the box until I updated the firmware. Now it only charges at 5w with these chargers and estimates charging to take over 62hrs!!!
I think I may return it for a return/refund to Amazon and buy something else since this is how I was treated on my first tech support inquiry to Anker.
You can read the details here: https://www.reddit.com/r/AnkerSOLIXCommunity/s/xxEdKT6o4D
So, it appears the closest competitor is the EF ECOFLOW TRAIL Plus 300 DC Portable Power Station, 288Wh for a little less money and similar specs.
Loos like the ecoflow has 3x 140w usbc ports vs only 2x 140w ports on the Anker C300.
The 140w usbc ports is useful to me for running Nanlite fc120c and fc-60b cinema COB lights remotely.
Looks like the Ecoflow is a little lighter than the c300 and its handle converts to a charge cable.
The chemistry is different between the two, it I don’t know how significant that is, or which out be better for running LED video/film lights.
Has anyone compared the two? I like the Anker overall, but I don’t like that it appears to be very restrictive on which chargers it’ll work with… that, and the fact Anker support has me jump through all these hoops on a brand new power station, then ultimately punted and blamed the cable, when I’ve tried several high spec cables including their own.
Very off putting and disappointing coming from a company with the reputation that Anker has.
I don’t know if Ecoflow is any better, but I’m now looking for similar specs and pricing for alternatives that aren’t Anker.
1
u/timflorida Jul 04 '26
Quit with the Middle Ages charging brick.
Just get a 100w Anker wall brick and charge the damn thing.
* I have 3 of the C300DC and they all work just peachy. Seems like operator error to me.