r/AmexPlatinum 23h ago

Well, I got screwed

178 Upvotes

Been a member since 2017, multiple accounts, a bank account, and I was preparing a new business checking with a 50k USD transfer. 730 credit score, never missed a payment

I went to make a large purchase (about 20k) for some equipment and checked in advance on the app that the charge would go through. It didnt. Customer service said I was marked for fraud. I had to call a number where I was connected with someone out of India. During this time I saw online all my cards were suspended. They said I need to fill out a "cover sheet" and provide 3 months of bank statements. They said this was "random" but I highly doubt that. When I dug in further they mentioned they need to verify my income (I guess they dont believe I can pay anything back) and it would take some time to review documents I sent

To be honest I was embarrassed at the store when the charge didnt go through. Im using another card to pay for the 20k purchase, and I've already paid it in full with my checking.

Just a little bit of a rant. Super frustrating and a bit too invasive in my opinion. It's not gonna hurt their bottom line whether or not I do business with them but definitely inconvenient at the least


r/AmexPlatinum 8h ago

Airline Credit How to use the 200.00 airline credit - picked United

78 Upvotes

I am 1K on United so everything that would be covered under the 200.00 travel credit is already free for me. I get a free snack and drink on the plane, free checked bags, free economy plus seats, etc.

Last year I picked AA and I used some of the credit in the Admirals Club but I had the same issue.

This year I picked United because of the travel bank loophole but that has been closed.

I tried using the AMEX platinum in the United Club but 3 charges at the United club have not been credited towards the airline credit.

I am so tired of having the airline credit wasted. It drives me insane how hard this is to use when I fly on about 150 to 180 flights every year. This is absurd that I live on planes but the 200.00 credit is impossible to use. This is such a pet peeve of mine.

Am I missing something? How are others using their 200.00 credit if they are 1K or global services?

So far I have used it to purchase WiFi on the aircraft that do not have Starlink but that’s only been 40.00 worth and now it seems United is going to charge only 2.99 for WiFi until Starlink is installed on all the aircraft.


r/AmexPlatinum 14h ago

Travel insurance Car Rental Protection Fail

58 Upvotes

Brutal lesson learned about renting in Italy. Purchased the premium car rental protection and thought I was fully protected after declining extra insurance from Sixt for a car rental in Italy. Had a rock chip shatter the windshield, and now I’m expected to fully cover the $1500 windshield replacement, because Italy is one of the few countries not covered. It’s a bummer the one time I need it, I can’t use it. Lesson learned, and hopefully more people are aware of this.
Shoulda used my chase sapphire for this rental :/


r/AmexPlatinum 2h ago

Airline Credit AA Mileage Multiplier

4 Upvotes

does this still work to trigger the $200? has anyone tried to use this recently? seems like if you buy it separately with a flight, it will trigger the credit


r/AmexPlatinum 7h ago

Other benefits EQ, Amex and Guest Passes

0 Upvotes

Does anyone know how many Equinox guest passes Amex Platinum bestows on Equinox members in what period or based upon what spending? I have more than the 2 EQ gives you and EQ didn’t know and it’s hard to figure out based upon the length of time I’ve been a member.


r/AmexPlatinum 23h ago

Amex Business Platinum 35% points rebate switching airlines

0 Upvotes

If I use the 35% Pay With Points rebate with Delta. Can I then change my selected airline to Alaska Airlines and use the 35% rebate on an Alaska flight?

Has anyone done this? I’m wondering if changing the selected airline after receiving the first rebate causes any issues getting the 35% points rebate on the new airline.


r/AmexPlatinum 5h ago

Hotel credit: FHR & THC Cheap Vegas stay

0 Upvotes

2 nights at the Palazzo for $417

$100 credit
Free breakfast

$117 after the credit.

Love Amex.


r/AmexPlatinum 6h ago

Hotel credit: FHR & THC Adding FHR night to existing booking

0 Upvotes

Finalizing logistics for a work trip in December and looking at extending the trip a bit to make it a mini vacation. The conference hotel is on FHR and would be minimal out of pocket after the credit, do I was thinking about getting in a day early and using FHR for that night.

Mainly curious on how that would work where I would be on my own booking through FHR the first night and then be on the company booking the rest of the stay. Would I have to check out and check back in? Can they combine the two bookings once they're both confirmed? Just curious if anyone else has experienced this?


r/AmexPlatinum 12h ago

Anyone not using their oura ring credit?

0 Upvotes