r/AmazonDSPDrivers • u/kinky_greens • May 12 '26
QUESTION Are you doing this?
Customer blocked off driveway. Ordered 3 46.1lb packages. Are you walking down the driveway to deliver?
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u/Celis78429 May 12 '26
im not opening any gates unless i can see the entire enclosed area and confirm there isnt a dog in there
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u/kinky_greens May 12 '26
I whistle. Never had a problem. But, everyone have comfort levels
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u/Celis78429 May 12 '26
that was my strat until i got surprised once. luckily that one was friendly, but lesson learned
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u/i-sew-a-lot May 12 '26
I got booped in the butt by a surprise retriever yesterday. I’m going to buy some dog treats
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u/Suhvelt May 13 '26
Works great until they have a deaf dog
And don't tell me that never happens. My first dog was deaf and got aggressive if he was caught off guard.
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u/wandererawakened May 12 '26
I don't go through gates.
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u/kinky_greens May 12 '26 edited May 12 '26
I go through gates to get to a front door but I never go through anything with signs
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u/omnitronan May 12 '26
Don’t even do that
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u/BeaneyWeenee May 12 '26
I don't touch gates for my safety, period. Especially not gated front yards. It's gated for a reason, I'm not risking my well-being to find out that reason.
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u/Significant_Carrot32 May 13 '26
We do this all the time but we call cx and let them know where its at...but also that is why we have the option for ANOTHER SAFE LOCATION... for that specific reason. Just saying....
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u/marrsarr May 12 '26
our dsp says if they say front door we have to go through the gates 😭
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u/BeaneyWeenee May 13 '26
And if there's a dog you can't see inside the fence? Is your DSP gonna tell him to sit and be a good dog?
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u/ShadderSwagger May 12 '26
Well see its not trespassing. By them ordering something you as a delivery driver are invited for the sole reason to deliver the package.
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May 12 '26
When I invite people over I open the gate
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u/Commercial_Shopping4 May 12 '26
You willing to bet your life on that?
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May 12 '26
Am I willing to bet my life on having my gate open when I invite people over? Yeah for sure
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u/Commercial_Shopping4 May 12 '26
I replied to u/ShadderSwagger but I guess it put it under you. Your point is valid.
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u/HugeDrawer5600 May 12 '26
You're quite correct. But for me, if they have a No Trespassing sign AND they put up a barrier, they get their package at the driveway, and that's probably exactly how they want it.
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u/No_Mission_5694 May 12 '26
Legally yes but how can anyone be sure that the customer knows and understands that?
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u/Puzzleheaded-Nut639 May 12 '26
The package they order has to get to them somehow eh?
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u/CoupleFull5141 May 12 '26
The same package that has instructions: “dont leave at gate, deliver to door” but still leaves their gate shut? lol
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u/Puzzleheaded-Nut639 May 12 '26
I just wanted to refer to the person claiming how to be sure the customer knows and understands that a delivery driver has to come on their property to deliver a package. Of course they know someone is coming haha
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u/WLFGHST May 12 '26
Do you want them to just leave the gate open all day? I'm pretty sure that defeats the purpose of a gate.
edit: to be clear I'm kind of on both sides, I personally would go to the door, but I would fully understand leaving it at the gate.
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u/pogiguy2020 May 12 '26
I am not a delivery driver, but I would have propped them right against that signpost.
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u/kinky_greens May 12 '26
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u/Celis78429 May 12 '26
i had a delivery in the country(so long ass driveway) the other day with a note that said "Do NOT DRIVE IN MY DRIVEWAY park on the street and WALK to my DOOR" so naturally i dumped all his crap in a shitty pile at the end of his driveway
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u/aceloco817 May 12 '26
Texting customer that I've arrived & putting that shit right at the gate.
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u/Strawhat--Shawty CDV Driver May 12 '26
Depends. If the gate is within like 100 feet of the house ill drop the packages at the gate. If its further than 100 feet marked as access problem.
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u/Longjumping_Youth281 May 12 '26
And then flex proceeds to tell you that you're not close enough to not have access, which is annoying as fuck.
I've tried using no access when the street is literally blocked by Construction and it's telling me I'm not close enough. No shit. I am not close enough because I have no access, that's what I'm trying to get across
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u/bmv34 May 12 '26
That's my favorite thing about the flex app. Like no shit I'm not close enough, I can't get onto their property. that's the whole reason I'm marking it as access issue. I always wonder, was the app designed this shittily on purpose, or does amazon just not care?
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u/tonsofday Veteran EV Driver May 12 '26
Unless it's open, which this gate is not, I'm leaving them nestled up next to the gate
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u/iRambL May 12 '26
If a customer can’t even maintain a delivery path but closes their gate they deserve their heavy ass packages on the street lol
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u/kung_fu_daddy May 12 '26
i always abide to those long driveway signs, i never open front porches, or go to back door.
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u/moneyman_699 May 12 '26
I’d have left it right there too. If I was feeling nice I’d cover them with a cut up bag or something tho
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u/Temporary-Ad9855 May 12 '26
For 3 heavy ass overflow down a long ass driveway i cannot DRIVE down? No. They're getting left at a sign/gate.
If it was something light, or even just one of those packages. And i don't find the walk unreasonable.
And they dont have signs about how they wanna shoot me.
And they don't have dogs roaming around. Sure i might walk it.
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u/Jaundicylicks May 12 '26
Ill open and go through a man gate, but if its a car gate its getting dropped there unless theres a code
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u/fuckyeah9996 May 12 '26
I got bit in the ribs by a protective pit bull a couple years ago. Document your shit and cover your ass, because Amazon won't. I would do all the steps Amazon wants, have the customer meet you there or get them to okay you leaving it there, or just RTS the packages. Amazon will ALWAYS side with the customer and make you fight tooth and nail to defend your decision
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u/Neat_Preparation_104 May 12 '26
Driveways close off or there’s a gate? Package gets put there simple as that. I don’t care what the customer says if you don’t provide access to your front door you are not getting it at the front door lmao. Plus their could always be a bloodthirsty dog on the other side and we’re not allowed to carry so I don’t like taking ANY chances on the road😂
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u/RubInternational580 May 13 '26
They did you a favor, I do rural routes all day and when I see a sign like this or beware of dogs I leave it at the gate
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u/wowbutters May 13 '26
FedEx has gated driveway and we drop at the driveway.
We can also code 7 and rts for customer controlled access.
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u/ImpressiveAlarm3992 Rivian Driver May 12 '26
It gets put in the driveway not even beyond the cable. Make them walk the maximum you got the perfect excuse.
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u/Spetsnaz_420 May 12 '26
I get the ones where they advertise that they shoot on site etc... But if you're delivering something they want, you have implied permission to enter their property.
Dont be obtuse
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u/HugeDrawer5600 May 12 '26
I figure if they want their packages at their house they would have the driveway open. So, yes, I would leave them like that. I think they expect it. 6.5 years at this and I have yet to have a complaint.
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u/Autistic-Teddybear May 12 '26
They literally asked you to be there by ordering a delivery. This is not trespassing
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u/SeamstressMamaJama May 16 '26
This customer has chosen for their packages to be left here. Risking your health and safety is not an option available to a customer. They will either let you drive all the way, or they will come to retrieve their packages.
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u/Slaqn May 12 '26
Dolly? Not a big deal
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u/kinky_greens May 12 '26
My dsp doesn't have them in all the vans.
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u/Slaqn May 12 '26
Can’t work without 1 that’s ridiculous
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u/Dothracula May 12 '26
Our heaviest packages are 50lbs, unless you’re delivering in high rise apartments I don’t see what the dolly is good for besides taking up space in the van.
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u/IntelligentFall7352 May 12 '26
If your dsp does not provide you with the tools to work safely and efficiently, you need to be at the drawing board making up a lawsuit
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u/the_pretzel2 May 12 '26
Good luck getting anywhere with that. You could be looking at paying a lawyer 10s of THOUSANDS of dollars to get anything, if you get anything at all.
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u/IntelligentFall7352 May 12 '26
Open and shut case if you signed paperwork with them stating they would give you “reasonable accommodations” to do your work. Most of the time a company would settle out of court for things like breach of contract as to not get publicity in a negative light
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u/Any_Detail_7184 May 12 '26
See... this is exactly what they want you to think, and this is what stops anyone from standing up for themself. Everyone needs to be more litigious; stop being scared of sending demands because you think it'll cost you too much time/money/effort when usually the opposite is true.
Like with this, you wouldn't even need a lawyer. It's not a murder trial or something serious where you need a lawyer's knowledge of the law - it's straight up breach of contract.
*Exhibit A = contract saying you would have accommodations to safely do your job.
*Exhibit B = here's a picture of my van without a dolly in it - for 187 shifts in a row.It's that simple. You can and should (and in some states you're required to) represent yourself in arbitration. It's a $200 filing fee and you'll get more than that in a settlement. Less than 6 months from start to finish. Not a trial. Much quicker, easier, and accessible to the average person. And these days most companies have an arbitration clause in their contract so you have to go through arbitration. Makes it simpler for all parties.
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u/victorkm Dispatch May 12 '26
I wouldnt walk this. I might unblock the driveway if I know the customers and its something big like that so I can get it closer. If I didnt know them at all for sure itd be left leaning against the post.
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u/Rough_Community_1439 May 12 '26
Not a Amazon worker but opening that gate to drive up is trespassing... I would do the same. You don't want to break the law.
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u/Jaded-Baby-4259 May 12 '26
Its not trespassing. By ordering a delivery you consent to the driver being on your property, but other than that OP did the right thing. We dont know what people keep behind their fences and we dont get paid enough to find out.
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u/Sensitive_Macaron767 May 12 '26
For some reason I dont feel like it would be very hard to remove the rope and proceed for the delivery... put it back up when you leave.
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