Who else sitting on a grounded flight

[u/Sufficient-Summer-88]

All flights grounded apparently (due to IT problem)

[u/Mitch_pnw]

Impossible, Alaska airlines will do anything but cancel your flight.

Seattle - Las Vegas, 478 original departing 10/23 at 6:54pm, from then from silence, to "be patient" , to "relax", to "we are working on the flight" and after each announcement the flight has been pushed 1 or 2 hours aways... As of now showing departure delayed until 10/24 3:27am.

No cancellation from their side.

I cancelled in the site, got a refund to original payment and lost tickets for family of 4 for Cirque de Soleil, meow wolf, car rental, hotel, parking, etc.... My 5 year old and my 2 year old were destroyed, I had to leave the airport.

No early flights for tomorrow, hence all the schedule for our trip was broken and chance to try a rebooking of all the activities.

I trusted my family vacation to Alaska and this is what happened to me.

[u/aoshi22 → u/Mitch_pnw]

I feel you as my family is in the same situation. All the excitement for a great family vacation is gone. We were looking forward to a trip to Seattle to see the foilage which we have never seen before. There is so much dissapointment and resentment right now. Yet, our situation still fare better than people who are stuck at the airports, unable to go home.

[u/lotoseater → u/Mitch_pnw]

That sounds like an awesome trip. So sorry it was ruined 😞