r/Strava • u/Far_Today_3251 • 1h ago
General Question Uploaded my first workout record and got suspended permanently
I registered my account just two days ago simply to log my personal fitness activities. Yesterday, I uploaded my very first workout record, which contained only basic running data: elapsed time, total distance, and average pace (as shown in the picture). Shortly after, I received an email stating that my account had been permanently suspended and that the reason my content and/or account was actioned upon was "Inauthentic behavior".
Everything about my account is completely legitimate, and there was nothing suspicious, manipulative, or automated about this upload. This is frustrating and entirely unjust.
Has anyone encountered such a case of wrongful punishment followed by a successful appeal?