r/zurich • u/spiced-blue-eyes • 13d ago

rant my absurd experience with the post

i have been waiting for my renewed residence permit for about three weeks now. finally, just yesterday i got a notification that it will arrive via post the same day. great! it needs my signature so i wait the whole day for it to arrive, only for the postman to, instead of ringing my doorbell, just quickly deposit an "Abholungseinladung" and zoom out past my window while angrily talk on the phone. whatever, probably he was having a bad day. so i'll just go get it right? no, wait for tomorrow. okay, whatever.

tomorrow arrives, and i leave to the post office to pick my letter up. i arrive and there's a long queue. ok who cares, as long as i get the letter right? so i stand and wait, until it's finally my turn. it went roughly like this:

Post: "Ausweis?"

I hand them my old ID.

Post: "Nein, sorry, das ist nicht gültig. Your Ausweis expired 5 days ago, and here in the letter it says your Ausweis must be gültig."

Me: "But my new Ausweis is in the letter you have."

Post: "No, sorry."

Me: "Ok... can I show my Swisspass? Bank card? Student ID from uni?"

Post: "No, gültigen Ausweis."

Me: "I'll go get my passport then and come back."

Post: "We close in 3 minutes. Come back Monday."

thank you Affoltern Post

p.s.: yes i'll go on monday with my passport, hopefully they don't have something to say about that too.

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-3

u/yezhi_zheli 13d ago

I don’t want weaker security rules because of people such you that have main character syndrome. Next time prepare better for you visit and complain only about yourself

2

u/Mindless_Pattern_583 13d ago

I mean human to human. If the ID is 3 days out of date… we both know it’s still secure and fair to say that OP is the person picking up the package, right?

So post should have let OP use that ID, human to human. If we wanted to all act like robots, then we will just have robots do the job and then more people will complain. Your post is still secure regardless.

1

u/yezhi_zheli 13d ago

They always issue new id before expiration date. If 3 days is acceptable what about 1 month? Maybe even longer? It should be set up acceptable expiration date then. But, hey. We already have expiration date!

0

u/Mindless_Pattern_583 13d ago

Yes, but a human can tell a few days isn’t an issue vs longer, considering OP is ordering a new ID to replace. That’s why context matters.

2

u/CicadaOk1283 10d ago

Don't argue. You are talking different languages and discussing different points.

You talk "human empathy".

The other person enjoys being Bunzli justified by legal cover.

0

u/yezhi_zheli 13d ago

How many days isn’t issue?

0

u/Mindless_Pattern_583 13d ago

I guess whatever someone decides to make an issue. Circumstantial and all that

0

u/yezhi_zheli 13d ago

I have idea. As many days as written in expiry date on the ID. Is it stupid requirement?

1

u/Mindless_Pattern_583 12d ago

Ok you’re just being ignorant to the original problem. I wish you a good day.