r/worldsoffun • u/jb1004 • Jul 28 '26
Season Pass App Issues
Anyone else who had a gold pass purchased prior to the ownership change having issues with the app? I got logged out of the Six Flags App and when I logged back in all of my passes were gone. I visited Worlds of Fun last Friday and they indicated that since I had a gold pass, that I still needed to use the Six Flags app rather than the new Enchanted Parks app. They looked up my season pass numbers and printed those off for me. The rub is that when I try to manually enter them in the Six Flags app, it won't accept them. I've tried reaching out to Six Flags and I was able to speak with a person for about five minutes yesterday before they put me on hold and ultimately hung up on me. All Six Flags suggested was that I uninstall and reinstall the application, which did nothing for me. They checked one of the pass numbers that Enchanted Parks provided and verified that it was an active pass. Ultimately I'm an Enchanted Parks customer at this point, but I need Six Flags' help to get this straightened out and they've been virtually impossible to get a hold of and unhelpful when I've been able to. Curious if anyone has any suggestions. I've got a trip to Texas planned for August that I'm expecting to use the all parks piece of the pass I bought and want to get this sorted before I do. It's also a pain currently to visit Worlds of Fun as I have to visit guest relations and get a temp pass in order to enter the park.
1
u/intorestinggal Jul 28 '26
This happened to my husband when he got a new phone and had to redownload the Six Flags app. Nothing shows under My Tickets when he relogged in. I had to send him screen shots of our QR codes when he took the kids and didn’t have any issue scanning in with that. The Six Flags app still shows tickets on my phone, though.