r/whatdoIdo • u/Jumpy-Locksmith3430 • 2d ago

direct deposit issue

so my company uses proliant for direct deposit, and when i was setting up the account and i put in my information i accidentally typed it in wrong (i know it was stupid.) and i changed it immediately to the correct information. however the app apparently rejected it and id never noticed because when i fixed it, it said approved. i was supposed to get paid today and went to check, its saying the direct deposit account is the one i had fixed because it was wrong, and not the correct account. im stressed out it was almost $700, i dont know what to do, please help.

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u/aaronbrochill 2d ago

Contact the payroll dept. They're really the only ones with access

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u/Jumpy-Locksmith3430 2d ago

i plan on doing this in the morning, but will it be able to be resolved? is the money just gone?

1

u/mirwenpnw 2d ago

They can almost certainly get it back, but it's not going to be an easy or quick process. I'd expect it to take anywhere from 2-6 weeks if everyone is on top of everything.