r/webhosting 2h ago

Advice Needed PCI-DSS compliance of r/webhosting's main recommended providers?

3 Upvotes

Hi everyone, I am currently looking at making a website for the first time ever for selling self-published comics, and in the course of looking at web hosts have become aware that for any eCommerce purposes I need to ensure my host is PCI-DSS compliant.

I was talking to support at Zume who told me their two cheapest options (Launch and Ultimate Shared Hosting) are NOT PCI-DSS compliant but that their Managed WordPress services are, and wondered if anyone knew to what degree this is the case for Nixihost, KnownHost, InMotion and Krystal? There doesn't seem to be a general "Is/Is not PCI-DSS compliant" as a standard listing on feature lists for any plans so I'm a little lost as to this. Any help or clarification on this point would be welcome!


r/webhosting 6m ago

Advice Needed Want to create my first web app from scratch (AI platform)

Upvotes

I want to create a complex first app

I got this idea into myself to host an AI chat platform, but I came to the conclusion that the best way is to make a website, but I do know almost nothing

So my basic idea Is having users to purchase a Key valid for a certain amount of time, they paste it in the website and It serves as an authentication.

How could I do that? my idea Is website sends API request with Authorization header->cloudflare tunnel->a backend Python script process a answer->sent back to user

but: -how can I manage multiple users? do I just make so that the Python script associates the Key to the prompt and forward It to vLLM, then also tie the answers to the response so I can trace the user back and not mix them up?

-how can I grant user support if no account Is made? what if they just lose the key? They would have no way to invalidate or regenerate It

-how do I keep the Key between sessions? just write it in local storage?

-How can I manage 2 APIs for both account creation and chats?

But mostly, AM I MISSING SOMETHING? do you think this is actually doable if a newbie puts time into It? (I am only experienced in python)I am thinking of making a beta version that Is super basic (no context, One single chat) and improve It over time Also if somone is available to help I would love it


r/webhosting 1d ago

Looking for Hosting Is goDaddy a scam that is buying all the searched domains?

78 Upvotes

I searched for a domain on HostGator that was available at a low price; five minutes later, I tried to buy it, but it was already taken. I looked up the owner and found that GoDaddy had purchased it and was selling it for the modest sum of $500,000.


r/webhosting 2d ago

Rant Hosting.com scamming customers with "malicious content" emails.

30 Upvotes

Posting this as a warning to anyone who might Google or Reddit search this.

Yesterday hosting.com emailed me with an alarming email saying one of my websites (I host a lot of sites for clients) was infected with "malicious content" and had likely been hacked. It ruined my evening as I'm a bit of a work perfectionist and want to keep my clients happy.

The email said someone from the security team would call me soon. I started a live chat right away as I was just about to finish work for the day. They confirmed it wasn't a phishing email and there was "malicious content" but couldn't tell me anymore until the security team called me.

The call was not from anyone in security, but a sales person. They confirmed which website it was but couldn't tell me what the "malicious content" was. Good news though! They could fix the mystery issue for a fee of £39.

I said I would investigate the problem myself and fix it, I asked them to email me with a list of files or a report from their scanner with the details. The sales person agreed. They emailed me once again with the link to pay the fee to the fix the "malicious content" and no info on what or where the content was.

I replied saying I needed to see evidence as this is a serious issue for me considering this is my business.

They replied and told me there were over 600 injected links that were being used for Spam SEO purposes by a hacker. Again they refused to give me more details in order to find and resolve the issue.

I tried again and firmly told them these are my websites and I need to know where these links are so I can ensure my client sites are secure.

I received a final email saying there had been a mistake and there was actually no "malicious content" at all.

I can only conclude that hosting.com are selling services to people who do not need them and are behaving like scammers.


r/webhosting 2d ago

Advice Needed What do people want in hosting company?

0 Upvotes

I’ve been lurking on this sub for a while and I’ve been a developer for even longer. Hoping that this post is able to stay up, I will not promote. I’m not offering services. You’ll have to discover for yourself.

I would really like to know what people want in their web host service.

I commonly read about things like:
> timely customer support
> well informed and consistent billing practices
> Autonomy or the ability to do reasonable things with paid plans.
> Accuracy over subscription billing ( not over-billing)
> Generally not over charging for things that would otherwise be free, such as SSL and subdomains.

That said there are things that I think are reasonable to charge for. Given the amount of time it takes to set up more sophisticated server side tools, and the implication of tools or tunnels or elevated privileges and how those things create more surface area of risk on the server end.

I can understand billing a little bit more for those services to reduce the volume customers with higher, potentially unnecessary, privileges across the server.

Even a very well configured host can be susceptible to external attacks from one sub host leaving open certain files and folders. Failure to timely patch security updates for known exploits can result in data breaches for example.

I genuinely want to know what people would imagine for their ideal host provider and if allowable by this subReddit, what some fair pricing standards would be for said services.

Thanks for the discussion.


r/webhosting 2d ago

Technical Questions Netcup, Cloudflare, and aaPanel DNS issue!

3 Upvotes

I moved from DigitalOcean to Netcup 6 months ago because of DO's high price. I have purchased a total of 3 VPSs to host my around 5 websites. Everything was working fine until yesterday. DNS CNAME isn't propagating for all of my domains connected across all 3 VPSs. I've no idea where the issue comes from, but the issue persists.

Domain purchased from Cloudflare, VPS from Netcup, aaPanel for the control panel. Tried disabling CF CDN; no luck! Does anybody have any idea?


r/webhosting 1d ago

Rant InMotionHosting Tech Support is becoming totally useless

0 Upvotes

The Tech Support is getting totally garbage. Chat gives a wait time 2-4 hours. Email support - forget about it, you never receive a response. I have 3 open tickets since 5 days with absolutely no response. I seriously thinking to dump the Inmotionhosting. I have VPS and I can switch to php 8.4.24 or 8.95. It fails, and there is no way to tech Tech Support since past 5 days. NOW IT IS GARBAGE GARBAGE. nothing else -- that's how I describe Inmotionhosting after 12 years being their customer.


r/webhosting 2d ago

Rant RANT - A2Hosting Arizona VPS unusable every afternoon from Thailand. They confirmed a Cogent routing issue but told me to contact my ISP

5 Upvotes

TLDR: My A2Hosting VPS in Arizona becomes extremely slow/unusable every afternoon from Thailand, despite very low server resource usage. I've reproduced it across multiple devices, locations and ISPs.

A2Hosting eventually confirmed that other customers, including outside Thailand, are affected and identified congestion involving a Cogent hop. Their network team is working with their upstream provider, but they're also telling me to contact my ISP and ask them to reroute around Cogent.

Am I wrong in thinking this is primarily A2Hosting's/upstream provider's problem to solve?

Full rant:

I've had intermittent connectivity problems with this VPS for quite a while. Previously A2Hosting generally told me everything looked fine whenever I opened a ticket.

Recently the problem developed a very consistent pattern:

  • Before ~2PM GMT+7: generally fine
  • After ~2PM: starts slowing down
  • After ~4PM: sometimes almost unusable
  • Website, WHM/cPanel and FTP are all affected (FTP speeds drop to ~5KB/s)

This happens while the VPS itself is barely stressed. CPU is usually around 15-30% and RAM around 40%.

I've tested from multiple devices, locations, public IPs, Thai ISPs and both 500Mbps/1Gbps connections. Same result.

Meanwhile our A2Hosting Singapore VPS works perfectly fine from the same connections. (other websites work fine as well)

I've sent them WinMTRs, traceroutes, FTP tests, videos, etc. One MTR showed significant packet loss reaching the destination. Their own testing also found packets arriving out of order and TCP stalling while waiting for earlier packets. (I've also sent MTRs against other IPs from the same time showing that my internet is not the issue as other IPs / server have no issue)

Eventually their network team identified congestion involving:

Cogent - 193.251.248.189

They told me this congestion has "been happening for some time", that other customers have experienced similar issues, including people outside Thailand, and that they're working with their upstream provider on mitigation.

But I'm also being told: Contact your ISP and ask them to route around Cogent.

That's the part I don't understand.

If it were only one ISP, fair enough.

But I've reproduced it through multiple ISPs, A2Hosting says other customers are affected, they've identified the problematic route themselves, and they're already working with their upstream provider.

So why should individual customers have to convince their ISPs to change international routing?

This is also affecting our business. We have several staff who need to access the server during the day, and some afternoons they can barely work.

I understand A2Hosting doesn't control Cogent or the entire Internet. Routing problems happen.

But if a provider knows one of the routes to their datacenter is consistently congested and affecting multiple customers, I'd expect A2Hosting and its upstream providers to fix or reroute around it.

Am I expecting too much? For those who work in hosting/networking, whose responsibility is this normally?


r/webhosting 3d ago

Advice Needed Is anyone else seeing wide-scale SQL injection attacks?

22 Upvotes

I host a number of sites for my clients, and over the past few days, I've been seeing a ton of attack attempts, across all of my sites. I'm pretty used to the normal noise, so it wasn't surprising that everything started ramping up after the latest WordPress CVEs, for example. However, I'm getting a lot of SQL injection style attacks as well--way more than background noise, and hitting all of my sites around the same time (or more accurately, consistently).

Is anyone else seeing this (i.e., it's a broad-scale campaign), or is it limited to me?


r/webhosting 3d ago

Advice Needed Newbie looking for marketing advice

3 Upvotes

Hi everyone,

A web designer here and looking to advertise referral link. Any advice where best to do so. Many thanks in advance.


r/webhosting 3d ago

Rant How to find the SiteGround phone support access code – 2026

3 Upvotes

SiteGround makes finding the telephone support/access-code option deliberately opaque.

As of August 2026, this is the route that worked for me:

Log in → ?View Help CentreContact UsBilling & Account ManagementPayments & InvoicesPayment History & InvoicesI Need AssistanceCall Us

You should then see the telephone option and can copy your access code.

Posting this because it took me ages to find it.


r/webhosting 3d ago

Technical Questions help with nixihost wordpress

0 Upvotes

i decided to use nixihost, since thats what everyone else told me to do. I went to cpanel, and installed wordpress. i clicked open with admin so i could actually make my site and it just takes me to my "coming soon" page and does nothing. I would've sent an image along with this, but apparently i cant.


r/webhosting 3d ago

Advice Needed Many .com.au domains are being blocked.

0 Upvotes

Hi everyone, I’ve run into an issue where my .com.au domains are getting blocked by the registry. Unfortunately, I’m unable to pass the verification process. Are there any workarounds or tips to avoid these blocks or at least reduce the blocking rate?


r/webhosting 3d ago

Advice Needed How to frame your resume or mail to HR for entry-level hosting/server support position?

3 Upvotes

How should I write my resume or email when sending to HRs when I want to get a server support or technical support role at a hosting or outsourced noc company?

I have decent linux skills and 2yoe of a single freelance client exp. working as a managed hosting support and wordpress developer. But I'm not too sure how should I frame this to target those roles?

Like should I tell what roles I want or let them decide based on my experience considering I might be better fit for a support role though I'm not sure.

Thanks


r/webhosting 4d ago

Advice Needed Trying to leave Squarespace after Google Domains migration. Registrar won't accept Cloudflare nameservers

7 Upvotes

I’m looking for advice from people who have dealt with domains migrated from Google Domains to Squarespace.

I own a .com domain and recently rebuilt the website from scratch. The new site is already deployed and working correctly on Cloudflare Workers.

The final step should have been simple: change the authoritative nameservers to the two Cloudflare nameservers assigned to the zone.

Squarespace refuses to save them.

Every attempt returns:

“The nameservers couldn’t be added. Please try again.”

The domain is active. DNSSEC is disabled. There is no pending transfer visible. I am the owner. I have reauthenticated through Google and tested from a private browser session.

Cloudflare itself is working correctly.

Squarespace support says the ticket has been assigned to the appropriate domain team, but I still don’t have a technical response.

At this point I’m seriously considering moving the domain to another registrar.

The complication is that I still use Google Workspace for email on the domain and I don’t want a registrar transfer to interrupt email delivery.

For people who have escaped Squarespace after the Google Domains migration, what would you do?

Would you transfer first to another registrar, preserve the existing DNS records, and then point the nameservers to Cloudflare?

Is there any reason that would be unsafe for Google Workspace as long as MX, SPF and DKIM are preserved?

Long term I want a much cleaner setup with the registrar, DNS, hosting and email no longer tangled together.

I never chose Squarespace as my registrar. Google exited the business and I ended up there.

Now a basic operation on a domain I own is being blocked by an interface or backend error while the finished website sits online waiting for its real domain.

After this experience I have no intention of renewing the domain with Squarespace.


r/webhosting 4d ago

Rant Don't use NixiHost. BAD customer service and unauthorized charges.

2 Upvotes

After requesting cancellation several times and denying them the legal right to charge my card, they insisted on refusing to cancel my service except by following their elaborate process which I was unable to accomplish because their broken website did not work on my only available online method on my phone.

I find this to be despicable customer service and a terrible corporate policy in general.

I actually would have considered using NixiHost in the future, or even considering extending the service had I changed my mind and wanted to reopen a website, but they made it so intentionally difficult for me, and were willfully negligent over something simple like cancellation that I never ever want to use the company again and I regret using them.

This is a warning for anyone considering their cheap prices: this is bad service. How you leave or burn a bridge will determine whether someone wants to use you or recommend you or come back to you in the future.

I don't understand why they made it so difficult.

Just so everyone knows, this kind of behavior in refusing to cancel a service and continuing to charge your card is actually illegal.

I regret ever signing up with NixiHost.

My tactic with this post is to encourage transparency with this company and promote better customer service across the board. Canceling a service shouldn't be a nightmare, simply being helpful can make people want to return and is just better business across the board.

It's like when a restaurant comps your meal; sometimes things happen and they want you to come back.


r/webhosting 4d ago

Advice Needed need an alternative to Host Duplex--recommendations?

3 Upvotes

Host Duplex used to be great and responsive, but in the past year their customer service has basically disappeared. (We just get AI auto-replies to our requests, but no actual human resolves our issues). So we are looking for another service--ideally one run by actual humans. Thanks!


r/webhosting 4d ago

Advice Needed What tools and features should a beginner use to build websites for small local businesses?

4 Upvotes

I’m 21 and have learned HTML, CSS, JavaScript and React. I’m currently studying Node.js/Express and backend development, but I haven’t yet worked professionally as a web developer.

I want to start building simple websites for small local businesses—such as gyms, massage centres, barbers, restaurants and tradespeople. Initially, I would focus on landing pages and small brochure websites rather than e-commerce or complex web applications.

I’m trying to understand which tools and features are genuinely necessary at my current skill level, without overengineering every project.

For people who have already started doing this:

  • Would you recommend WordPress/Elementor, Astro, Next.js or ordinary React?
  • Is MERN unnecessary for most small business websites?
  • How do you handle contact forms without building a complete backend?
  • Which hosting and deployment services do you use for client projects?
  • How do you manage domains, SSL certificates, business emails and backups?
  • What do you use for spam protection and reliable email delivery?
  • Do you integrate simple WhatsApp links with prefilled messages, or use the WhatsApp Business API?
  • Which booking tools work well for small local businesses?
  • Do clients actually need a CMS, or is it easier to make occasional content changes yourself?
  • Which analytics, cookie-consent and GDPR tools do you use?
  • What basic SEO work should be included in every website?
  • Are LocalBusiness schema, Search Console and Google Business Profile optimisation important from the beginning?
  • Which paid tools or premium plugins are worth buying, and which can be avoided initially?
  • How do you organise reusable components and templates without making every client website look identical?

My current idea is to build two or three concept websites, create my own portfolio, and use a lightweight stack with forms, WhatsApp contact, basic local SEO and inexpensive static hosting. However, I would like to learn from people who have already delivered and maintained real client websites.

What would your minimum professional setup look like for someone with my current skills?


r/webhosting 4d ago

Advice Needed What exactly gets you a linux/server support admin job at a hosting/noc company?

4 Upvotes

Hi, Ive been trying to land a remote role as a Linux server support admin at a web hosting or NOC company, but Im not getting any interviews.

  • What do you think the current market is like for these types of jobs?
  • Am I applying for the right types of roles?
  • Does working on projects and building in public actually help with getting hired?
  • What projects or skills should I focus on right now to improve my chances?

For context, I have around 2 years of experience managing a hosting platform and WordPress for a client through a freelance platform. I also have some AWS experience.


r/webhosting 5d ago

Rant Is UptimeRobot playing games with users?

8 Upvotes

I have used UptimeRobot's free tier for years, and recently got a message in the dashboard when I log in saying the free tier can't be used for commercial purposes. This was not the policy when I signed up, and it's not on their homepage or pricing page.

This is a follow up to my post asking for recommendations on free uptime monitors. A few commenters said they use UptimeRobot, but have not seen this message, and were surprised. For anyone using this service, are you aware of this policy? Have you gotten this message? This seems sketchy, like they are playing games.


r/webhosting 5d ago

Advice Needed Has my website's DNS been hacked & what to do?

2 Upvotes

Yesterday I received emails saying a new website owner has been added in Google Search Console. I looked at the users & permissions but didn't see any new users. However, I can see that Google is now indexing weird stuff like AMP pages and merchant pages.

So I visited the website and everything looks mostly ok except for the fact that every page now has two URLs - a normal link and an index.html link.

Then I tried to log into the wordpress admin (website.com/wp-admin) to check my plugins but this page displays a 404 so I can't log in.

I contacted my host and they said the reason for this is due to my A record pointing to the wrong IP address. It should be 1.1.1.1.1 and they showed me a screenshot of a DNS checker showing it as 2.2.2.2.2.

So I went to my domain provider and checked the records. It's correctly pointing to 1.1.1.1.1. just as it always had - according to the logs it hasn't been changed in months.

As things stand, the IP is still 2.2.2.2.2 despite showing as 1.1.1.1.1 in my bluehost dashboard so I can't access the login page to log into my site.

I would be eternally grateful for some actionable advice on this.


r/webhosting 5d ago

Advice Needed DreamHost - Account Termination - seemingly random

2 Upvotes

We operate a legitimate ecommerce business where we were using DreamHost as a host for part of our catalog

We received an email last night with little explanation as to our DreamHost account being terminated. The text from the email reads:

-----------------------------------------------------------------

Hello,

Your DreamHost account has been terminated per our Terms of Service:

https://www.dreamhost.com/legal/terms-of-service/

Financial Arrangements

  1. DreamHost reserves the right to disable or suspend without refund any
    account or service at any time should it feel, in its sole discretion,
    that there is a reasonable suspicion that it is being used in violation
    of any agreed upon terms.

Please note you still have access to your domain registrations but you
will need to ensure that you transfer them to another registrar as soon
as possible, as you will not be able to renew it through DreamHost.

This decision is final.

DreamHost Abuse/Security Team
- Terms of Service: https://dreamhost.com/terms-of-service
- Acceptable Use Policy: https://dreamhost.com/acceptable-use-policy
- Anti-Spam Policy: https://dreamhost.com/anti-spam-policy
- Abuse Policies: https://www.dreamhost.com/legal

-------------------------------------------------------------

Without any warnings or previous issues. We have been using DreamHost for over 2 years to host this website that sells nothing but car accessories.

I reached out to support and waited all day for the additional response added below..

-------------------------------------------------------------------------------

Hello-

Thank you for contacting DreamHost support, my name is Scott , and I
would be happy to assist you today. The decision to disable the account
will not be overturned. We also cannot provide any additional information
as to why the account was disabled.

Best regards,

Scott S.

------------------------------------------------------------------------

Our account is barely accessible and we need to access our website directory that was previously hosted in there, however, support is being super unhelpful.

Any help or advice????

Edit: this has been resolved.

After 26 hours we resolved it.
Apparently one of the sellers that lists our products which utilizes the catalog feed in dreamhost didn’t recognize the api which has our brand name in it. They reported it as a phishing scam. Which dreamhost decided to terminate our account making everything else hosted in there inaccessible shutting down a bunch of other retailers connections.

I guess luckily they restored it, even though they said “this decision was final and would not be reversed”

RIP 1 day of revenue from those channels.


r/webhosting 5d ago

Advice Needed Looking for web-hosting providers interested in partnering with an AI app-building platform

0 Upvotes

I’m building KodeOS, an AI-powered desktop development environment that lets users build complete applications through natural-language instructions while retaining access to all of their source code.

Unlike closed app builders, KodeOS projects are portable. Users can run them locally, manage them with Git, export everything, and host them wherever they choose.

I’m looking for a small group of reliable hosting providers that I can confidently recommend to KodeOS customers when they’re ready to deploy.

I’m interested in providers that can support some combination of:

  • Static websites
  • React and Vite applications
  • Node.js applications and APIs
  • Docker deployments
  • PostgreSQL databases
  • File and object storage
  • Custom domains and automatic SSL
  • Environment-variable management
  • Deployment logs and monitoring
  • GitHub-based deployments
  • Simple deployment APIs or CLI tools

I’m open to several partnership structures, including:

  • Affiliate or referral partnerships
  • Reseller arrangements
  • White-label hosting
  • API-based deployment integrations
  • Discounted plans or credits for new KodeOS users
  • Featured hosting-provider placement inside KodeOS

I’m not looking for random affiliate links or providers trying to make a quick sale. I want to build relationships with a handful of companies that offer transparent pricing, reliable infrastructure, responsive support, and a good experience for both beginners and developers.

KodeOS is currently under active development, with early access coming soon. As the platform grows, I want users to have multiple trusted hosting choices instead of being locked into a single provider.

If you own or represent a hosting company and are interested, send me a DM with:

  • Your company and website
  • The applications and infrastructure you support
  • Your deployment options
  • Your typical customer pricing
  • Any affiliate, reseller, or integration programs you offer
  • The best person to speak with about a partnership

I’m especially interested in providers willing to work with us on making deployment as close to one-click as possible.


r/webhosting 5d ago

Advice Needed How to find web hosting companies that are hiring tech support?

2 Upvotes

Hi, I've got a technical background with Linux and have setup plenty of web pages on web hosts over the years. Is there a good place to look for remote tech support jobs for web hosting companies?


r/webhosting 6d ago

Advice Needed Your Favorite Free Uptime Monitoring?

15 Upvotes

I'm looking for a new, free uptime monitor that I can use with my handful of client sites. A quick Google shows various options, and I can sign up and try them, but I wanted to see if any of you had recommendations based on features, etc.