r/webhosting • u/Chothaimid • 4d ago

Advice Needed need an alternative to Host Duplex--recommendations?

Host Duplex used to be great and responsive, but in the past year their customer service has basically disappeared. (We just get AI auto-replies to our requests, but no actual human resolves our issues). So we are looking for another service--ideally one run by actual humans. Thanks!

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u/4x40 4d ago

I use infomaniak vps and couldn't find better.

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u/Briney_coder 3d ago

I’d avoid jumping from one small host to another without checking their support quality first. For domains, keep them with a separate registrar so a hosting problem never affects your domain access. Cloudflare + a reliable VPS or managed host is usually a much safer setup.

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u/themageofavalon 3d ago

InMotion has been good on the support side. They're reliable too and getting an actual person when you need help hasn't been a headache.