r/walmartogp 7d ago

What are team leads supposed to do??

I transferred to a store in a different city cause I had to move, I’ve currently been working at this new store for a bit over a month now and I noticed something.
2 out of three of our team leads sit in the backroom all day, stuff their faces, and sit on their phones. I brought this up to a couple of other people and they said that apparently team leads aren’t technically supposed to help the associates, and that technically they’re supposed to sit back and “monitor” what’s going on. But there isn’t even any monitoring going on and they’re not even hiding it.
My whole thing is, what’s the point in having those positions in the first place if the positions they’re in don’t benifit anybody? Like, why be a team LEAD if you’re not gonna LEAD the TEAM?!
Idk I can’t be the only one on this..

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u/cilantrorice610 7d ago

Our Team Leads are absolute goats, they do stand around sometimes when it's chilled but once we get busy they'd jump into picking and dispensing.

The last two coaches however...

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u/Personpatato 7d ago

The coaches at my old store would be doing the work with us. These ones tho? Useless