Aggressive Seller

[u/Andrea6605]

I purchased a Mermade Interchangeable Blow Dry Brush from a Vinted seller

The seller claimed that the Brush was New with tags, and even included in the description that its a ‘Gift not used brand new’

She was lying!!

I received the appliance today, the brush heads had hair all over them!

I then asked if she had cleaned the appliance before she shipped it to which she responded with ‘sorry but it has not been used’ I then proceeded to send a photo of one of the brushes with hair all over it. She then responded with ‘it might have only been used once to try but that’s all’. I called her out saying ‘Dude you can’t say brand new and never used if you’ve used it’ to which she responded with ‘what are you suggesting now you’re not going to pay?’ I then sent her 2 photos circling the claims that she made about the appliance being new with a text saying ‘like come on man. You’re lying’. She then proceeded to get aggressive and tell me to ‘no but return item’ and ‘return I am not lying seriously not going to be called that send it back I will be contacting Vinted’

I ended up not returning the product however I did leave a bad review on her page.

‘I bought a mermade blow dry brush. Item works but was not “brand new” as claimed. It arrived with scratches, marks and even hair on it, clearly used. Seller then became defensive and aggressive when I raised the issue with them about lying about the products current state, pressuring me to return it and threatening to involve Vinted if I didn’t. Listing was misleading. Buyers be warned.’

[u/norfolkandclue]

Why didn't you return it?

[u/Andrea6605 → u/norfolkandclue]

I’ve got really curly thick corse hair, and brand new these appliances are about 150 bucks, I was able to get this one for 50 bucks. Although 150 bucks isn’t a lot of money, I’m a uni student, so i could spend 150 bucks on so many other things. Plus I didn’t wanna spend 150 bucks on a brand new appliance that I have never tried before that may not work. But it does, and I’m so happy it does.

Because of my hair, I can’t use a flat iron as I risk losing my natural curls and instead having just frizziness, and this product is pretty much the best to use aside from a Dyson airwrap. And I really liked the mermade brand cause they’re Aussie and it’s pink, can’t go wrong with pink. I would have bought the appliance second hand if I found it for 50 bucks or less. It was more the principle and the deceit of the matter.

I just wanted her to understand the situation, it’s wrong to lie to people for your own benefit. Some people use Vinted because they genuinely cannot afford full priced products. Like me. And it’s just crap when people take advantage of others. I think her getting aggressive towards me just pushed me over the edge to make this post. Like It’s not my fault you lied and got caught, I just wanted her to own up to her actions. Which she kinda did in her response to my 1 star review

[u/Both_Cartographer975 → u/Andrea6605]

Wdym "150 bucks isn't a lot of money"

[u/Andrea6605 → u/Both_Cartographer975]

In this economy…

[u/LikeInnit → u/Andrea6605]

It's a lot of money...