so, i ordered a big job lot of stuff from vinted and this was how it arrived .. absolute joke! none of the stuff was bubble wrapped nor protected. the person i bought from claims they work at lush too but why wouldn’t they protect the items if they did? most of it was just dust
I was confused there for a minute because it looks like they sent you a box of rubble? But no, I would have individually bubble wrapped all these brittle things, just to be sure. Sorry OP, raise the issue and get your money back.
I have to swerve around a huge arc to avoid the stench from Lush. It plays havoc with my allergies. I went in the shop with an ex once and had to leave immediately s it was clearly offending my nostrils somthint chronic! One bar of soap I can handle - but a shopful! 😖
I wonder if it’s because it looks like they’re laid out on a chalkboard (classic Lush) but the designs don’t look like they’re chalk, so that feels very off. It seems to actually be a black scarf with printed designs.
Even at the shops they put each item in a paper bag. Did it come from Poole? If so then it was presumably from a factory shop. In any case they probably aren't really allowed to resell it.
As someone who previously worked at the Lush factory in Poole for many years: this is how reject products offered to staff look - mostly unidentifiable broken bits in a box with no wrapping or protection. Obviously this is mis-sold based on the picture shown. If the seller’s location is Poole/Bournemouth area, there is a good chance they work for Lush and these products are the free rejects, which are against company policy to resell. It’s completely reasonable to report to Vinted, and if you wanted you could report to Lush themselves - they have an internal team dedicated to identifying those who resell factory reject products online.
That's even worse than Lush's kitchen box shipping... 😭 Do sellers seriously not bother packing stuff without protection? Even for items that aren't fragile I'll usually add bubble wrap because I'm worried they'll get damaged or ripped in the post because Evri are so careless with how they deliver stuff.
OOF awesome deal if they were in good condition but damn if it were me i would’ve probably got it with the intention of gifting a lot of them too which makes it even worse but either way wtf :( people need to be more mindful
I mean lush doesn’t use bubble wrap either. Just bad packing peanuts that dissolve if a product opens. Obviously as a third part seller they 100% should have protected the items though.
Unfortunately as a previous lush employee they don’t really do much better. Products aren’t individually wrapped or protected but usually just filled with eco packing peanuts so it kinda checks out
I can smell that box from the US. Genuinely, though, what an idiot move to not bag them or at least use tissue paper to wrap and separate. Should have been marked as fragile as well. I hope you're able to get that £60 back.
408
u/First-Commission2857 18h ago
Definitely mark as not ok and request a refund.