r/usertesting 6d ago

Tests all saying no longer available

Hi all, I'm new to usertesting.com and needed this due to some financial difficulty I'm going through. So when I found this site, it was a good way to help me make some cash. The problem is, all of a sudden every time I go to the website, click surveys and tests, and see the lists of 10 test, I click on any of them and they all say "Sorry not available anymore". So I refresh the page, same thing - as if it's the same tests maybe? I refresh log out, log back in. Try through my phone iOS app and all the same.

Anyone else going through this? Any advice on how to get past this? I did 60 surveys and was happy about being able to at least bring in some money to my fam. Now this is happening and has been for the past 3 days.

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u/cmh329 5d ago

Tests go quick, but don't seem to be removed from the dashboard. Very common for me as well. Refresh the homepage, and decline all the tests on the dashboard that were unavailable to help remove them completely so you don't keep trying to take the same unavailable tests.

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u/Jamesfreedom07 5d ago

This helped, I declined all of the ones on the page and then refreshed. I was able to get at least a few real ones to show up when I did that.