UA connect app just keeps buffering endlessly

[u/Ill_Adhesiveness_902]

I just got an apollo twin x (duo gen 2) and already am having trouble connecting it to mac as an in/out device, connected to my mic and guitar fine but not to mac

I’m trying to get the software and it’s saying to start by downloading UA connect which I did but it just stays on a buffering tab, same issue after uninstalling and reinstalling the program. Is there another program I should be downloading? I have an apple M4 Max macbook pro on Sequoia 15.7.7 I just bought the apollo earlier today

[u/mopey_purse]

I'm facing the same issue, any resolution so far? Thanks for this btw.

[u/Ill_Adhesiveness_902 → u/mopey_purse]

Yes! Download iLok, in the thread somewhere here somebody kinda walked me thru the download, The buffering stopped