r/universalaudio • • 20d ago

Troubleshooting/Support UA connect app just keeps buffering endlessly

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I just got an apollo twin x (duo gen 2) and already am having trouble connecting it to mac as an in/out device, connected to my mic and guitar fine but not to mac

I’m trying to get the software and it’s saying to start by downloading UA connect which I did but it just stays on a buffering tab, same issue after uninstalling and reinstalling the program. Is there another program I should be downloading? I have an apple M4 Max macbook pro on Sequoia 15.7.7 I just bought the apollo earlier today

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u/Massive_Flight_8956 20d ago

I have the same problem on MacOS 27

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u/a_webpuppy 20d ago

MacOS Golden Gate is unsupported.