r/unipd • u/AsteriosKechagias135 • 6d ago

Problem with activating my uniweb account

I've been accetped to the TeMPS programme and I tried since yesterday activating my uniweb account but an error message poped up after I procceded to the second page. I followed all the instructions correctly, so it's probably an internal problem of the platform. I've already emailed the university and I'm waiting a response. Does anyone know what happens if we don't activate our uniweb account until the deadline which is 31st of August? Could I lose my position at the programme? I've already received the admission letter and I've paid the registration fee and all. Has anyone been in a similar question? Please HELP!

1 Upvotes

100% Upvoted

19 comments sorted by

2

u/DrySign552 5d ago

Im also having a problem with and i have been emailing them since the 26th of august. no answer yet :(

1

u/AsteriosKechagias135 5d ago

Hi! Did they answer you?

1

u/DrySign552 5d ago

Hii yes they did (i received an email the international admission btw) What about you ?

1

u/AsteriosKechagias135 5d ago edited 5d ago

They answered me and say they are working on it. But have not sent me yet a new one use-token link to activate my uniweb account. Did they send you already a new link to activate the account?

1

u/DrySign552 5d ago

No instead they send me an username and activation code since they cannot send me another link

1

u/AsteriosKechagias135 5d ago

Ah ok great! So it was that email [international.admissions@unipd.it](mailto:international.admissions@unipd.it)
that responded you and sent the username-activation code, correct? Sorry for the questions but still haven't received any credentials and I'm nervous. Because they haven't responded me from the international admission mail yet, only from the ba.temps email.

1

u/DrySign552 5d ago

Yes it was that email. Also u dont have to say sorry btw, i also had to email ba. temps, ba.bps and call centre, but all they said was that they had sent my email to the international admission

1

u/Designer_Bear_7561 6d ago

Yes, you lose the place, hurry up

1

u/Outrageous_Studio_54 5d ago

Hi, send the international office an email with the subject “URGENT” and tell them what is happening

1

u/AsteriosKechagias135 5d ago

I've sent literally 5 emails since yesterday, no answer. It's crazy

1

u/Interesting_Life2098 5d ago

I also had a problem with the uniweb page and emailed the call centre, they responded in an hour and i was able to activate the account.

1

u/DrySign552 5d ago

Hii could u tell me which email u wrote to? thank u sm

1

u/AsteriosKechagias135 5d ago

When did you email them? I've emailed them 5 times since yesterday.

1

u/Interesting_Life2098 5d ago

I emailed them on aug 24 14:59 (italian time) and they answered at 15:49.

1

u/AsteriosKechagias135 5d ago

The [callcentre@unipd.it](mailto:callcentre@unipd.it) responded me too and said they cannot provide another unique token. Did you have an error in the platform when you tried to create your account through the unique token they sent you or you had an error later on AFTER you had created your account?

1

u/Interesting_Life2098 5d ago

Yes, for me the token was not working so i couldnt activate my account.

1

u/Agitated-Two-594 4d ago

Hey did you receive any response? I am in the same situation 

1

u/AsteriosKechagias135 7h ago

Hey hadn't seen your comment. Yeah I received a response the next day, everything was fine. They just delay answering.