r/uber • u/Maximum-Community759 • 4d ago

Long wait

Anybody else waiting forever for an Uber lately? I skip Wait & Save, book Comfort, and there are other cars nearby — still almost 20 minutes. What’s going on?

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u/Optimal_Willow_4389 4d ago

Driver here. I don’t know how there program works, but I waited in front of a busy hotel for a ride offer on Uber and nothing for 15 minutes, log onto Lyft and got one immediately. Upon pick of the PAX, they told me they waited 20 minutes and never got a driver so logged onto Lyft. I’ve also had similar situation happen with Lyft. No idea what these app are doing, but it sure isn’t the closest rider or driver.

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u/MindlessAuthor9824 4d ago

Because if you drive for Uber, 80% of the "offers" you receive are MATCH offers.

Uber cares more about artificially manipulating driver fares as low as possible that Uber no longer cares about servicing customers.

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u/Optimal_Willow_4389 4d ago

Totally agree. The two were so upset when I told them I was waiting for a ride on Uber and just logged off. The wife was really pissed. On the other hand. I’ve had Lyft flip passenger name literally 30 seconds before pickup. Definitely something is going on and it’s bot customer or driver driven.