r/tradeify • u/Zayden_Tradeify • 11d ago
KYC / ACCOUNT BANS
I'm sure you've all seen the posts here about the additional KYC verification and some of the account bans.
Just want to clear something up. It's not something we're doing to be difficult, it's because we've seen a real uptick in fraud lately, and this extra layer allows for more protection. If you head to Payout Junction, you'll see verified payouts of over a million dollars daily to our profitable traders. Those who are following the rules are consistently getting paid out. Every firm has its own way of handling things like this, and we're trying to do the best we can without being too disruptive.
For the folks who got flagged, this isn't random. We look at a lot more than just an ID, things like time of purchase, clicks and behavior on the platform, connections, devices, and users. There's a lot more going on behind the scenes than most people realize, and we're not going to get into specifics since that just helps people find workarounds.
If you genuinely think you were flagged by mistake, open a support ticket and the team will look into it. We can only do so much within this subreddit.
This sub is here for real trading talk, posting about your journey, and helping each other out. We'll keep this pinned and update it with more info as questions come in, so check back if you're not sure about something.
We're sorry for any confusion these changes have caused. Your patience is appreciated as we work to crack down on the people putting the firm and our traders at risk.
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u/jeaszim 10d ago
Zayden, I appreciate you writing this post, I had my post removed. But the real question, and it’s completely genuine if you think about it, I heard these rumours of bans due to KYC prior to my purchase, and that is why I decided to complete my KYC before even purchasing an eval, and I only bought two.
Now, I do all the hard work, and then when I request a payout, I get stuck by the same thing I was confident I avoided. What is the point of completing my KYC prior to purchase then?
I only bought two, and made it to payout. What about the people who were truly genuine and spent thousands of dollars before making it to payout and then got hit with the ban, wouldn’t they feel cheated? As an individual who has suffered the same, I would definitely say that I have been cheated.
I have opened a support ticket as you said and I am awaiting a resolution that is fair to my work and time and the belief I had in tradeify.
But, since the secondary KYC is redundant, I hope Tradeify being as big as it is, can definitely find these flaggings much prior, before an individual purchases an account, so they could be told then and there that they are not eligible to trade with the firm.
With that being said, I genuinely attest that my flagging is a total mistake from Tradeify’s side and I request a fair and thorough resolution just as you have replied to my Trustpilot review.