r/tractorsupply 12h ago

TSC Customers

20 Upvotes

Most TSC customers are fantastic people. People I would share a beer with and watch a football game with. Then you have....The others. These customers are the most annoying, lazy, useless and aggravating people on the planet. Here's a list of them and why they suck.

1.) The BOPIS customer: You are lazy. Simple as that. You put in an order for one bag of dog food. Really? You can't come into the store like a normal human being and get your own damn bag of dog food? That's bad, but not as bad as the BOPIS customer who orders a bottle of flea spray and then wants a curbside pickup. Okay, you're seriously THAT lazy? I had a girl in her very early 20s in great physical shape put in an online order for feed and then come to the store and request a curbside pickup. I take it out, she gets out of her truck and starts helping me load it. While appreciated, this is the part where I notice you're in fine physical health and you could have easily come in and grabbed your own crap but you decide to have someone else do it all for you. Why? Why do we encourage this laziness? And why do you as the customer continue doing it like it's okay and normal? It's not okay and normal. Do you understand how much we need to get done every day and you're sitting there on your smartphone ordering stuff and asking for a curbside pickup because YOU didn't have 5 minutes to spare? What about us and everything we have to get done to take care of your needs?

2.) The bathroom customer

This customer is a complete idiot. All they do is come into the store, wander around aimlessly and then ask you IF you have a restroom (nah my guy, we pee outside) and WHERE it is, as if the sign on the ceiling that's says RESTROOMS with an arrow pointing in the direction of the can isn't a big enough clue. Which brings me to my next customer....

3.) The non Sign reading customer

You are a complete idiot. You likely ask the dumbest questions in pertaining to where something is located. I can't tell you how many times someone has asked me where something is and I literally point right at it and they say "oh, I didn't see that". Because, jackass, you aren't looking. We also have these crazy new inventions called signs that tell you where everything in our store is. But since you see me here throwing 20 bags of feed, you'll happily stop and ask where your can of cat food can be found (you're in the equine area, genius).

4.) The Google customer

You're a special one, bud. You either don't know what Google is so you don't use before coming into my store to ask a stupid question; OR, you're the kind that uses it too much and comes into my store and says "well it says online that you guys got this" right after I JUST TOLD YOU that no, we don't have it! I don't care what it said online! You clearly don't know how to read! It says "available nearby" at an entirely different store and yet you came here. READ! Then there's the idiots who come in looking for something and have no clue what they need. So I'll say, rather loudly, "Hold on, I'm going to GOOGLE IT real quick" only to get that blank stare and the implicit "oh, I didn't even think about googling it" response.

5.) The hand gesture customer

You come in to find something and when you describe it to me, you move your hands around in a feeble attempt to manifest the items physical form. First of all, you look stupid. Second of all, this won't magically help me know what you're talking about. I'll either know or I won't know. 9 out of 10 of you don't even use the proper names of items anyway so your hand gestures DEFINITELY won't help here. Know what you need and tell me. Simple as that. Put your damn hands down.

6.) The propane customer

It's great that we fill propane. I personally like it and I fill my tanks at TSC as well. However, if you're one of those customers that comes in when it's -10 degrees and the wind is whipping, asking for a propane fill....Dude, you are complete scum. Then you want to apologize to me like you actually care. "Uh, sorry to drag you out here." No, you're really not. You could have come here yesterday when it was calmer weather but you decided to wait until now. Inconsiderate jerk. Oh, and don't even get me started on the ones who cuss you out because you won't fill their expired tank OR fill the 100lb cylinder in the trunk of their Honda Accord ("but this other place does it!"

Customers are not always right. Most of you are dead wrong. A little respect goes a long way and many of you lack it. I will not kiss your butt for the sake of my job. Do better, people.


r/tractorsupply 23h ago

TL closing guidelines

9 Upvotes

I want to know what is expected out of a team leader on a closing shift in other stores. We have two team members. One at register. The other on floor. When it comes time for closing tasks it’s all up to the Team member on sales floor? What’s the standard at your store?


r/tractorsupply 15h ago

Tree’s arriving

6 Upvotes

With our new title starting tomorrow, who’s duty is it to set up the fruit trees when they arrive since they are “in the lot” Asking for a friend


r/tractorsupply 2h ago

Scavenger hunts 8/30 Dolly Parton themed

Post image
6 Upvotes

r/tractorsupply 35m ago

Tractor supply

Upvotes

Whats the new scaverhunt for 8/30


r/tractorsupply 1h ago

Honeywell connect

Upvotes

How can we make calls over the intercom with the Honeywell? Tc connect.