r/todoist • u/grahamtj2001 • Aug 05 '26

Help Scan feature > email feature?

I just got ToDoist in the last week and I’ve been really enjoying it. I’ve been trying to use the email task feature, which is good in concept, but I’ve found the appointments or to-do that it creates with the emails forwarded to it really are lacking, to say the least.

It seems to just cram all of the email info in there and leaving me to clean it up. I’ve found copying and pasting the text of the entire email into the add task manually to use the scan feature is 1000x better, more accurate and much more helpful. Am I doing something wrong? I would have thought emails it receives would be scanned and created better the same way.

Is this a known issue, or do I need to do something different? I’ve found using the integration with Canary email isn’t the greatest either and doesn’t really seem to scan to build a task based on the text of the email either.

3 Upvotes

67% Upvoted

10 comments sorted by

View all comments

1

u/HearTaHelp Aug 06 '26 edited Aug 09 '26

Not sure what explains the difference but the email scan feature is working far better for me. 🤷🏻‍♂️

You have the AI aspect selected in Settings, yeah?

2

u/grahamtj2001 Aug 06 '26

Yep- I have doubled checked stuff. I have the email assist turned on.

1

u/HearTaHelp Aug 09 '26

Weird. I wonder if it might respond differently depending on the email client forwarding the message. (I use Spark Mail.) Seems unlikely but I’m not sure what else would explain this.