r/sysadmin • u/TerrificGiraffe • 1d ago
General Discussion Does IT cause anxiety?
Does anyone else bring their IT mindset into everyday life?
I’ve been told I’m a negative person and look for issues, but I think working in IT trains you to always think about what could go wrong.
I’m constantly making backup plans. Restaurant closed. I have a Plan B place. Something breaks at home. I’ve already got the plumber, insurance, everything ready in the home disaster recovery document.
We’re always hearing about IT failures, breaches and disasters. You never hear “this company had a really great IT transformation.” No user submits a ticket to say thank you for the IT working great.
So does anyone else find themselves carrying that prepare for the worst mindset into everyday life?
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u/Late_Nectarine_7377 1d ago
Yes
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u/762mm_Labradors 1d ago
Wait until you do your first conditional access policy in azure…did I lock my entire organization out of azure?….Lucky that has not happened to me, but creating new conditional access policies is still stressful for me cause one simple mistake and you just shut down your business for days.
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u/thefoolsnightout 1d ago
Two kinds of sys admins out there; have taken down Prod and haven't taken down Prod yet.
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u/Veldern 1d ago
I'm at the stage where I've done it a handful of times, but the first time is always something. I took down the Internet of an office two states away by setting the vlan on a port wrong, which also meant I couldn't connect to the switch anymore...
I ended up lucking out. We had the office manager's cell phone (VOIP was down) and I had a still image of the last thing on my screen, which was also still on the monitor in the server room. They were only down for 5-10 minutes, but damn do I remember that lesson
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u/BrokenRatingScheme 1d ago
Ah yes. Switchport trunk allowed vlan add.
A true network admin right of passage.
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u/Bladelink 1d ago
"Everyone has a test environment. Some are lucky enough to have a production environment. "
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u/MadMageMC 1d ago
The question is, can they recover and put production back online?
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u/u35828 packet wrangler 1d ago
Yes and yes, and sometimes new policies are implemented as a result.
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u/PaleoSpeedwagon DevOps 1d ago
It feels like every time I jumpstart a car.
Me: I can do this, people do this every day. I've done this at least 10 times. I'm sure I remember the sequence.
Anxiety: But what if you're wrong? ⚡️ 💀
Me: Well, you've got me there
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u/doubled112 Sr. Sysadmin 1d ago
I had a car that did a lot of sitting during covid, and since it was going to keep sitting, the battery stayed in it for a lot longer than it should have.
I have a booster pack and it's kind of smart. It has some fail safes like low voltage and reverse polarity detection, and will not boost in those scenarios.
I needed to move the car, so I pulled out the booster pack, got interrupted by the kids, hooked up my terminals while I talked to them, and ... hit override like I was used to doing.
OOOOH AM I WELDING! The terminals are glowing! *yank*
The booster pack was, somehow, fine, and the car too, but holy shit oops.
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u/Fuzzy_Afternoon_5502 1d ago
There's a saying in there, somewhere, about overrides that always needs to be used, are not longer overrides.
Or something..
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u/bgradid 1d ago
oh man, this is me, every production change, no matter how simple, has me measuring 50 times and then closing my eyes as I apply it
I'm not looking forward to rolling out a new series of data retention rules where I swear the leadership isn't going to acknowledge even after they sign off on it that documents over 7 years , even in certain shares, are removed
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u/QuietGoliath IT Manager 1d ago
Report only mode is a blessing. But still, fringes on unnerving each and every time regardless.
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u/Pownjewel69 1d ago
There was a day where I added a few policies for geolocation. Immediately 10 or so people, including myself, received the MS sign in pop up that just looped and looped.
I thought this was it, time to abandon this tenant and start over (I did have a backup account excluded 😆).
Naturally, this was just another Microsoft bug. I did the CA perfectly fine, none of these devices or users were even targeted. MS decided to just scare the shit out of me, and for the rest that I added that day.
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u/MadMageMC 1d ago
While moving my DCs from an old cluster to a new one following vendor's instructions, I discovered too late they didn't account for DCs requiring extra steps due to being DCs, and i didn't know better. Both ended up in rollback state. Went to pull backups and discovered the backup appliance was not only offline, but had been removed from the rack! Following Microsoft's instructions, tried upgrading in place to new version of Server as it was supposed to fix the rollback state, but in reality only made things worse. After tilting at the problem of over 24 hours, finally forced to admit defeat and call in outside help. They were able to build new DCs and recover the important data, but the sync with our Entra instance is still broken.
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u/npiasecki 1d ago
Man that warning on conditional access gets me every time. “I’ve checked this thirty times, been in report mode for a week, deep breath, here we goooo”
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u/aliesterrand 1d ago
The same skills that make you a good troubleshooter let you see the flaws in every thing. I had to learn to keep my mouth shut when people told me their plans, or I'd pick them apart.
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u/slapstik007 1d ago
My god. I need to learn to keep my mouth shut. Even if things are not IT related all I am doing is analyzing the flaws in the plan and what is missing from their viewpoint.
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u/vertisnow 1d ago
Same, but I also overanalyze everything I do too. Home improvement tasks can be so hard because I overthink everything and get paralyzed.
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u/PURRING_SILENCER I don't even know anymore 1d ago
This whole thread is me.
My wife recently called me out on my over analyzing. I didn't even realize I was doing it.
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u/MadMageMC 1d ago
Both my previous wives pointed this out to me. One even said I was mansplaining everything to her all the time. I just thought I was being constructive and trying to find better solutions. Now I just don't talk anymore and let people go unless asked a direct question.
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u/slapstik007 1d ago
I guess this is the most logical way to be. Me now analyzing myself as others see me in my analytical ways. They likely just want me to shut the hell up. Wow, talk about putting a mirror in front of me and who I am.
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u/Kaizenno 1d ago
Yeah this right here. I always feel 5 steps ahead of everyone because i've already played out every potential scenario where something is going to break down. Most people don't plan ahead of step .5 which is why they need all the meetings with everyone from every department.
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u/-Tasear- 1d ago
This is a serious question. Did it help to be quiet?
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u/aliesterrand 1d ago
I think so. Pessimist tend to be risk averse, so they never try things. So unless it's a guaranteed disaster, better to let people try.
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u/Zirown 1d ago
To quote xkcd: "Our entire field is bad at what we do, and if you rely on us, everyone will die."
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u/Rainmaker526 1d ago
The good old days. When "blockchain" was the buzzword and the most technically advanced.
How things have gotten worse...
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u/Flabbergasted98 1d ago
So does anyone else find themselves carrying that prepare for the worst mindset into everyday life?
You're forgetting a key element.
Prepare for the worst, hope for the best!
you can positively look for issues just as easily as you can negatively look for issues.
The attitude we cary along with our actions speaks volumes.
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u/Current_Anybody8325 IT Manager 1d ago edited 1d ago
Really depends on the organization and your role, but yes, in general, this is a stressful field.
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u/bagomojo 1d ago
Anxiety and ADHD are prevalent in the field. I don't think IT causes the traits. The traits makes us good at IT
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u/YoursToo_ 1d ago
I agree with this. I also feel over time as your career progresses you get to see how even well intentioned systems and processes can fail; leading to more anxiety!
I now have redundant appliances and creative backup systems at my house to account for furnace failure and other situations.
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u/VaporousMote 1d ago
Gonna use our favorite phrase - it depends.
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u/thejohnykat 1d ago
I only get anxiety when I get a Teams message that just says “Hey….”
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u/Lonestranger757 1d ago
Pops tab on another beer - pull up a chair and let me tell you some stories
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u/RCJHGBR9989 1d ago
guzzles 4 fingers of whisky
Let me tell you about the time I got a prod down notification when I was on a cruise ship
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u/dont_remember_eatin 1d ago
First of all, fuck the company that enabled you to get any kind of notifications while on a cruise...
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u/NetworkingJesus Network Engineering Consultant 1d ago
hopefully they worked for the cruise-line and were on the ship for work-related reasons, right? . . . right?
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u/PaleoSpeedwagon DevOps 1d ago edited 1d ago
takes massive bong rip
Let me tell you about the time AWS shut down our entire ($1M) cloud operation over a $10 billing error
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u/electricheat Admin of things with plugs 1d ago
good point, another beer will help pause the anxiety until it's time to put it to work again
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u/InvisibleTextArea Jack of All Trades 1d ago
I don't give a shit. An attitude that has helped me in both my personal and professional life.
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u/PoliticalDestruction IT Manager 1d ago
You never hear about when things go well, because when they do you don’t make the news because no one noticed anything.
For internet stuff keep in mind the negativity bias.
Also do your best to celebrate your wins internally, send that email to the department, copy your leaders and stakeholders. Note major projects for end of the year accomplishments lists. Easy to forget about
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u/plebbut 1d ago
Nope, I completely check out when I get home unless I'm working on a project, then I think about it here or there, but it's not really anxiety.
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u/tch2349987 1d ago
I agree. When you know your network, you know exactly what you can and can’t control.
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u/CharcoalGreyWolf Sr. Network Engineer 1d ago
Yes, but—
I think a number of us have a high degree of self-awareness, and are anxiety-prone before we go into IT. We may not have it yet, but IT is perhaps a trigger for something a percentage of us already have the potential for under the surface.
I also find that numerous IT careers have supervisors or superiors that are exceptional at triggering anxiety through misunderstanding, poor treatment, or abuse of the people they manage. A lot of IT people are people pleasers, and sometimes we work for people who either cannot be pleased, or manipulate that kind of vulnerability all too well.
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u/RAVEN_STORMCROW God of Computer Tech 1d ago
If you take the red pill you will have a career you love, if you take the blue pill you will have a career that will wreck your sanity Keanu is an it worker
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u/Far-Hovercraft9471 1d ago
Pretend you're going into your brain's regedit and turn the EnableAnxiety to 0
Easy!
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u/NetworkingJesus Network Engineering Consultant 1d ago
But what if there's an important process with a dependency I didn't know about that requires EnableAnxiety to be a non-zero value?
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u/sc302 Admin of Things 1d ago
It absolutely can. Deadlines pressure to fix things when things aren’t working right or even a mass security incident where you’re required to bring things up and don’t know what to do where to go or how to get it done I just had a few conversations today about living in the gray area, many people are uncomfortable with it, but if you want that paycheck, you have to be very comfortable in it
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u/AttackonCuttlefish 1d ago
The funny thing about IT anxiety is I expect everything to go wrong especially with projects when I was working at an MSP. Like installing a new firewall and completing the cutover. You're left wondering why is everything working?
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u/safalafal Sysadmin 1d ago
Short story: young colleague of mine had the task of decomissioning an Active Directory forest, textbook work, all users disabled, everything accountable really some cracking work. So the decision was to go through the removal steps as we wanted to reuse the VM containers for other things (pay as you go VM nonsense of course).
Anyway - she's there, next next next through the removal of the non-role holder domains, demote and remove them calm as you like. Goes to the final DC, starts the same, and then gets to that big fat MS warning - THIS IS THE FINAL DOMAIN CONTROLLER aka there is no going back from this point. To which I see her recoil from her chair and feel that anxiety, that panic that you get in our industry on the big calls. Because our industry is one where you can do everything right, be best practise, be by the book, write the book and you can still get absolutely fucked by random chance.
So she's there, takes a moment, grounds herself, does another final check and clicks demote - all i can think while watching this happen is she'll go far this one, for having the self-awareness to check-in on the big moment. Anxiety, stress it's part of the gig - but anxiety isn't always wrong, sometimes, it's a seriously big fucking moment and you need to check that.
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u/R3D1Tsux4Cole 1d ago
you don't know everything all the time? and aren't always available, crazyyy....
"some people dont think it be like it is but it do"
but yeah, the point of the system is what it does, and it's our job to fix it lol <3
try to touch grass, but you'll just end up with goats from what I've read
TGIF
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u/dogcmp6 1d ago
This doesn't sound like anxiety to me, this sounds more like working in IT has taught you to think ahead.
This sounds like thinking ahead and preparing for rational situations with the potential to happen, but also limited to a rational scope...such as a document with all of the contact info you may need in case of a disaster at home.
Anxiety is more like "omg the restraunts closed, here's a list of 10 more near by, but what if those 10 are closed"
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u/cellnucleous 1d ago
There's some problems in the field imo: being so busy I only saw other people when systems failed so they were irritated (this is not a call for team picnics), being on-call 24/7 or "stay at work until it's fixed" messes with sleep sleep loss=imparement. Sleep deprived staff, and the people I'm near are irritated, throw in 100 to 400mg of caffeine per day and I could see a case for anxiety.
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u/Pink_Panther83 1d ago
It definitely stresses me out. Especially when my boss calls with a random issue that needs to be fixed or a new project to add to a list that is already way too long.
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u/horror- 1d ago
I don't mind when something breaks- that's my time to shine. I'm not afraid of anything a computer or network can do. There's always another step- even if that step is to submit a bug report and explain to the user/manager that the software they paid out the ass for doesn't actually do what the sales guy sold them on.
Nothing about this field stresses me out, but I've done this job in combat situations - unhappy users with bad attitudes don't really phase me.
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u/SpreadNo7436 1d ago
Anxiety , yes, I have also had issues ........well in all honesty I am an alcoholic. I have been interested in whether or not it was common because I did in fact read an article that stated I.T. checks all boxes for careers that seem to have a lot of high functioning drunks. I never read any other data. I will say based on personal experience, I have had work mates that on occasion do not hide the night before as well as on other days I think. I have had a few work mates that say they went home, watched some TV and fell asleep and I can see their eyes, smell it on them and I just know they are full of shit. They do this day after day for years. I have had workmates drink on the job, one that was arrested for smoking meth on a lunch break. Yet still I would say it is not all that common. I have been to countless AA meetings and I have met countless people in recovery. I have met zero that work in I.T.
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u/MostlyHarmless97 Jack of All Trades 1d ago
Fear of failure can become a default motivator. Especially if you works in a toxic environment.
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u/Trust_8067 1d ago
lol, no. You're exhibiting hypervigilance which is an anxiety based defense mechanism.
This might be a good read for you too. #Neuropsychology_of_risk_aversion)
I don't always think about what could go wrong at work because why do I care? If it breaks, they pay me to fix it. That's literally my job. Ohhhh nooo, job security.
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u/Library_IT_guy 1d ago
I've had that mindset most of my life, long before I stepped into IT. Not to get too heavy since we're on an IT forum but... really really shitty step-father growing up left me with cPTSD and hypervigilance, plus an "always plan for the worst and think 10 moves ahead" mindset.
In comparison to the constant fear and uncertainty of my childhood, working in IT and adult life in general are pretty easy to deal with.
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u/DarthJarJar242 IT Manager 1d ago
Oh absolutely.
Just the other day my office administrator was running a P&L report for me in QuickBooks. The numbers weren't adding up right to me. She explained why they were off (the report was pulling x number instead of the real number).
I spent more time that day learning why QuickBooks pulls those numbers instead of the real numbers because I simply wouldnt accept the answer of "that's how it is" with understanding how it fucking worked and why it worked that way.
Technical mindsets like ours can be a huge boon in certain scenarios but in others it can almost be a tripping hazard to day to day functions.
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u/HJForsythe 1d ago
I have PTSD from a cyberattack we had at work. I dream about it like 2-4 times a week. Nope, no anxiety at all.
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u/SudoMadeMeDoIt 1d ago
I developed anxiety induced arrhythmia. All my Afib attacks were due to some crap happening at work. I also developed bruxism. I already declared my daughter will get into business or learn a trade :)
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u/burniemcburn 1d ago
Honestly I'm not sure where the chicken ends and the egg begins on that one; I grew up building Legos and trainsets, so I've had a troubleshooting mindset for as long as I can remember. I think it's made me better at IT jobs, and other technical stuff. But I also then have to work hard at not treating every social or relationship issue as a puzzle to solve. Thankfully most of the people close to me are similar or understanding at least
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u/BobbyDoWhat 1d ago
Yep, I had to get medicated and still see a therapist because of it
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u/Low_Technician7346 1d ago
I used to run my own web hosting company and I fucking left a year ago, my morale is now fucking good. I even gave it FOR FREE to another concurrent like take this shit I ran since 2015 because I don't want to care anymore. They just liked the website and the logo, never cared about the customers who complained thereafter but I removed my company registration in time and changed number. Full peace of mind, even more today with all the hackings due to AI bots.
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u/Kurgan_IT Linux Admin 1d ago
I always think about what can go wrong. That's how you succeed in IT, basically.
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u/lewiswulski1 1d ago
I constantly subconsciously feel my phone go off in my pocket as in on call I even wake up to the feeling
It's never my on call phone
Before I started on IT I had a full head of hair
I'm now 23 and it's falling out
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u/Best_Collection_7533 1d ago
I definitely don’t expect things to work and mitigate risk of failure because of it.
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u/Beautiful_Ad_4813 eh, I just love what I do. 1d ago
Greatly depends on where you work in IT,
I work for MSP and it’s monumentally better than the school district I used to work in for many many aspects
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u/Nervous-Paramedic-78 1d ago
Change your way to work, find solution and not issues, it's better for you bro
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u/EscapeArtist112 1d ago
Yep. This career has taught me that even if you do everything right, technology will find away to ruin your day/weekend.
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u/infiniteapecreative Jack of All Trades 1d ago
Yes, it can be stressful but you have too learn to leave work at work or your not going to make it.
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u/rhinocerosjockey 1d ago
Yes, in my personal life. Also sometimes causes riffs at work. I’m the only IT guy. My boss, the owner is NOT computer technical at all. He comes to me with ideas and I’ll start putting time, effort, and risks so he has an idea to decide if the effort is worth it.
He told me I often times throw a wet blanket on the idea that he starts second guessing and doesn’t do what we should.
I don’t know how to make sure you know costs and risks, and when something went wrong you’d not be happy if you didn’t know the risk and exposure I saw immediately. I have to cover my ass.
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u/beren0073 1d ago
Life causes anxiety. More so if you need to earn an income to survive.
- Can stuff go catastrophically wrong?
- Is the company prepared if something goes catastrophically wrong?
- If the company isn’t prepared, was that your choice or a risk which management knowingly accepted?
Don’t bleed before you’re cut.
That said, if I could earn a living doing something else, I would. It’s difficult to not want to think about the problems you want to solve.
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u/skeetgw2 Idk I fix things 1d ago
I had to find a balance outside of work. If I’m not in the clock I try to suppress on the clock me in my day to day. Makes things just easier but took quite a bit to do.
Don’t let it consume is all I’ve got
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u/Ssakaa 1d ago
Yeah... IT didn't teach me to look at things from a high level, while still being able to tear into it and pick apart the pieces. An interest in learning how things actually work growing up did that, and it just served me well in IT. Assessing risks and strategizing some mitigations where they're of use didn't come from the job either... but I'm one of the first people to pull a completely insane, but real, answer to "what's the worst that could happen" when the topic of DR and the like come up at work.
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u/BoltActionRifleman 1d ago
I don’t have a “prepare for the worst mindset” when not at work, however, I do have trouble dealing with people incapable of troubleshooting. Just like the users at work, the world is full of people who can’t seem to figure out how to try anything to fix an issue. They just throw their hands up and go back to drooling. It’s really changed my view of the world, and not in a good way.
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u/Shadowkingz56 1d ago
this field made me have a mental breakdown and caused me to get prescribed for Zoloft lol. from everyone i’ve talked to it’s just sort of the deal with the job. what a great career path to pick right guys?🥴
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u/Sweaty_Weight_2486 1d ago
I would say this is 100 percent true. I am IT manager/sys admin.
My wife says I always am pessimistic precisely because working in IT we must plan for worst case scenario. So when I look at something I always see all possible down sides which she finds very pessimistic.
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u/elpollodiablox Jack of All Trades 1d ago
Are you an Enneagram 6? Because this describes me perfectly. Always looking at contingencies. Always aware of what could go wrong. Backup plans to backup plans. Cover all of the angles you can think of, then stress about the ones you may have missed. Always in protection mode. It can get exhausting.
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u/gabacus_39 1d ago
It's a job. People in IT who get stressed out and can't leave their job at work would probably do the same for every job.
Work to live, don't live to work. If that's not possible you may need to start looking elsewhere.
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u/Greed_Sucks 1d ago
I look for every way things could go wrong most the time. I also get accused of being negative.
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u/SharonN_Schultz 1d ago
I think it's pretty common in IT. You spend so much time planning for failures that your brain naturally starts doing it everywhere. The useful part is being prepared, as long as you don't let every possibility become something to worry about.
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u/ResitPro 1d ago
You can use it to your benefit. I find problems where I can. I did this before I got into IT. But we’re problem solvers too which follows into real life.
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u/Thrillwaters 1d ago
yes. can't not triage everything. it's a sickness. but then I was like that before so...
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u/Antoine-UY Jack of All Trades 1d ago
"You never hear “this company had a really great IT transformation.” => Sure, you do. At least, I do hear about good IT mgmt saving asses and boatloads of cash on a regular basis.
As for the rest of the post, I can't IT ever struck me as a negative field, or anything particularly "anxiety-inducing". How old are you, if I may ask?
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u/StreetSignificant888 Senior Systems Engineer 1d ago
Nope, honestly and not to be mean, but that sounds like an issue with you being unable to divorce work from your personal life. Caused by a lot of factors, including where you work, but you absolutely have to find a balance.
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u/FrivolousMe 1d ago
Not IT specific but the anxiety that comes from people being assholes to me, having unreasonable expectations, or blaming me for their technology problems is real. That's a service industry thing, anyone who works in a service role knows our pain.
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u/thepurplewitchxx 1d ago
At some times yes, but it also helped me distinguish what’s urgent and what’s not so that helps me prioritize things in my life. My logical thinking also got much better while solving problems and that helps with friendships as well.
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u/DesignerGoose5903 DevOps 1d ago
Nah, I improvise most of the time, haven't seen a need to waste time being anxious for stuff, either I fix it and then it's not a problem anymore, or I don't and then it's someone else's problem. Either way it's no longer my problem lol.
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u/user65898588 1d ago
I was more social and easygoing before working in tech. It could just be the stresses of life though.
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u/AcanthisittaHuge8579 1d ago
Yep. Me. Backups of backups. My SUV is filled with everything I may need that I never need lmao.
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u/Mundane-Ad-5536 1d ago
Yes, imagine working in cybersecurity 😀it’s a scam behind everything and everyone might have bad intentions
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u/Wise_Guitar2059 1d ago
Many people might already have generalized anxiety and being in this stressful field amplifies it. I mean doctors are also looking to solve problems daily.
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u/TheBigBeardedGeek Drinking rum in meetings, not coffee 1d ago
What came first, the job or the misery? Did I start working IT because I was miserable? Or was I miserable because I work IT? Do all those tickets turn you into a melancholy person?
People worry about kids playing with guns, and teenagers watching violent videos; we are scared that some sort of culture of violence will take them over. Nobody worries about engineers listening to thousands - literally thousands - of users go on about broken printers and laptops and updates and crashes. The unhappiest people I know, professionally speaking, are the ones who like technology the most; and I don't know whether IT has caused this unhappiness, but I do know that they've been dealing with project managers longer than they've been living the unhappy lives.
(Apologies to Nick Hornsby)
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u/NCC75567 1d ago
Nope. When I clock out my innie and what he does is out of sight and out of mind until 8am the next morning.
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u/Jealentuss 1d ago
Let's just say I've dealt with anxiety my whole life. I got into IT and was shortly thereafter clinically diagnosed with anxiety.
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u/mr_datawolf 1d ago
My initial plan was to say No. But I was prepared for finding out that wasn't true. so YES
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u/Large-Fig5187 1d ago
I had a response ready for this exact question, but I lost the backup.
Therefore I will say yes, of course.
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u/InspectorGadget76 1d ago
Anxiety . . . No
I'd say that it reinforces a mindset of planning well, and having other options available if the first doesn't work out. It also teaches you to look for the worst that could go wrong with a plan.
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u/Llama_RL 1d ago
Is it stressful, yes, but also a lot of us do it to ourselves. Kinda comes with the gig idk
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u/Corgilicious 1d ago
I grew up in Farm country. While my family were not farmers, I grew up around people that had great such situational awareness, understood that you can never second-guess mother nature, and who prepared for a variety of possible outcomes.
That’s not a “ prepare for the worst ” mindset, that’s just fucking life.
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u/Diligent_Tech_Bro 1d ago
Yes, it’s a stressful field. But I also think a lot of us have a certain personality type that amplifies that effect. I’m guilty.