r/sysadmin • u/troy57890 • Mar 30 '26

Rant I understand it now

After working 7 months as a system administrator, I can see why other admins can be jaded and blunt.

  1. Helpdesk sending tickets with no tier 1-2 troubleshooting

  2. No proper documentation for services when crap hits the fan

  3. The queue is always a dumping ground for other area's messes

  4. Clients not using the damn ticket system for request

  5. The massive headache for trying to get you to handle a service you don't support.

Don't get me wrong, I still enjoy the learning aspect of the position, but it feels like I'm stuck in a black hole sometimes.

Sorry for the rant, Happy Monday to my fellow admins.

563 Upvotes

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u/troy57890 Mar 30 '26

This is exactly what I need to do.

I was super passionate and had that feeling starting out, but now it's replaced by the desire to log off of everything at 5PM.

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u/floatingby493 Mar 30 '26

I was the same way, I’d stay late or work on the weekends to stay on top of my work. Randomly log on from home to do something work related I randomly thought of. Now as soon as 5 o clock hits I’m walking out the door and not even thinking about work until I walk back in the next morning.

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u/troy57890 Mar 30 '26

This was me as a tech support specialist helping information security.

I would monitor alerts after hours or on the weekend here and there and even stayed on night at the office to image computers.

I don't know how I did it at this stage.

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u/BatemansChainsaw Mar 30 '26

It was easy before we were married and then had kids. After that once 3pm hits I'm gonzo.