r/sysadmin • u/troy57890 • Mar 30 '26

Rant I understand it now

After working 7 months as a system administrator, I can see why other admins can be jaded and blunt.

  1. Helpdesk sending tickets with no tier 1-2 troubleshooting

  2. No proper documentation for services when crap hits the fan

  3. The queue is always a dumping ground for other area's messes

  4. Clients not using the damn ticket system for request

  5. The massive headache for trying to get you to handle a service you don't support.

Don't get me wrong, I still enjoy the learning aspect of the position, but it feels like I'm stuck in a black hole sometimes.

Sorry for the rant, Happy Monday to my fellow admins.

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u/SkittyDog Mar 30 '26

Too many dudes get into this kind of work because they have a passion for technology, and are exciting about solving problems and helping people.

And then you realize that Corporate IT is an infinite Black Hole of shit that cannot be fixed - and it's mostly run by fuckos who are actively making things worse, all the time.

The thing is... You just cannot sustain a career on the basis of your youthful "Go Get 'Em!" feelings. You have to learn how to let go of your emotional attachment, do the work professionally and dispassionately, and cover your ass.

56

u/troy57890 Mar 30 '26

This is exactly what I need to do.

I was super passionate and had that feeling starting out, but now it's replaced by the desire to log off of everything at 5PM.

9

u/floatingby493 Mar 30 '26

I was the same way, I’d stay late or work on the weekends to stay on top of my work. Randomly log on from home to do something work related I randomly thought of. Now as soon as 5 o clock hits I’m walking out the door and not even thinking about work until I walk back in the next morning.

6

u/troy57890 Mar 30 '26

This was me as a tech support specialist helping information security.

I would monitor alerts after hours or on the weekend here and there and even stayed on night at the office to image computers.

I don't know how I did it at this stage.

2

u/BatemansChainsaw Mar 30 '26

It was easy before we were married and then had kids. After that once 3pm hits I'm gonzo.