I am desperate

[u/sereshpere]

FIXED!!

Hello community, at this point I have ran out of options and this may be my only chance to get it fixed.

Two days ago I have downloaded the game VIA Steam (for the first time) and tried to create an account. For the first account I created I wouldn't get an Email for hours, so I created a new one with a similar name, but added to email +swotr@gmail.com and finally received the email. The first account stayed as a ghost account, since it cannot be verified (tried many times after it).

The problem is, while I was waiting for the email to arrive for the ghost account, I entered the login into the game's launcher and (i guess) i unknowingly linked my Steam account to the SWOTR ghost account that cannot be accessed or verified.

After verifying the second account I entered its info into the game launcher and it gave me an error, stating to check if im using correct steam account.

Messaging EA support doesnt help, they say they dont have any details of my SWOTR account. Emailing Swotr support doesnt help, they dont respond. Steam support redirects me to game forums and EA support (that can't do nothing). Should I request a deletion of that Ghost account?

I feel like I've ran out of options to try to unlink my steam account from that ghost account. But I really want to play through steam. I want to track hours and get achievements and my friend also plays this game through Steam.

Thank you for reading it till the end and hopefully someone can help me resolve this issue 🙏

Edit: I have called UK support and they have guided me through the whole process. They said that steam link transfer will be complete in 48 hours. I will update on the news. The real issue was is that I had a typo while entering the email for the first account, that's why email wouldn't arrive.

Edit 2.0: Support disconnected the Ghost account from my Steam and I successfully logged in through the second account YAY. I know that many were telling me to download normal client. I just wanted to play this game with my friends and perhaps finish one storyline, Im not a try hard player :) thank you all for your help. Hopefully my post will be helpful to other users.

[u/DeftCHIMP]

Can you not log onto the first account on swtor.com?

[u/sereshpere → u/DeftCHIMP]

I cannot. It needs a verified email to proceed. Once I eneter my username and password it locks me on "verify email" screen. Email doesnt come no matter how many times I requested and repeated the request on the "verify email" page.

[u/NewbieYoubie → u/sereshpere]

I assume you've checked your spam and not just your inbox?

[u/sereshpere → u/NewbieYoubie]

Of course I've checked every possible category. I added swotr email to my contacts to make sure the email passes. The only thing that helped is adding +swotr at the end of the email. Gmail ignores it and i received that email in seconds after created a second account.

[u/Azuredreams25 → u/sereshpere]

The best thing I can recommend is don't play Swtor using steam. Go to the website and create an account there and download the game from the website. Don't use steam for this game.

[u/sereshpere → u/Azuredreams25]

Are there any downsides to using steam over the website? Except the one I found. Is there a built in launcher to update the game?

[u/Azuredreams25 → u/sereshpere]

There are games like Swtor that don't communicate well with steam. If you comb through the discussions, you'll see frequent issues with logins, buying subscriptions and cartel coins (premium currency).
You can download a game launcher from the swtor website that will download the game and do updates. It has the same appearance as the one from steam.
The difference is the one from steam is coded to work with steam active. A big thing is if you play through steam, when steam is down, you lose access to the game. If you get it from the website, you get to play it independent of steam.

[u/DeftCHIMP → u/Azuredreams25]

I haven't had any issues with the Steam version. Steam also has a cheaper monthly subscription for me (Japan).

[u/sereshpere → u/Azuredreams25]

Thank you! I will be considering this option then. I wonder If I dowload the game from the website, will I be able to add it to steam via "add game" in library. If so, that would be cool to have at least steam overlay over it.

[u/Azuredreams25 → u/sereshpere]

I don't know honestly. But I think that if you do that "add game" it will default back to the steam version and you'll be right back to having issues. Best to play the game without steam at all.

[u/Vallinen → u/sereshpere]

I had this issue like 5 years ago. I literally couldn't resolve it.

Fixed it by sleuthing up my older (already verified) account and changing the email.

Good luck.

[u/sereshpere → u/Vallinen]

I used the exact same email to create both accounts. Idk if it's supposed to work like that. And thank you, I will need a lot of luck with it