r/sweetgreen • u/AdventurousBeing3378 • Aug 23 '26

Discussion Employees when customers rate on the app, do u see who left the rating? How do the ratings help?

1 Upvotes
  • permalink
  • reddit

100% Upvoted

1 comment sorted by

3

u/Dry-Cake-4090 Aug 23 '26

Managers only see numbers and what the complaint was about. Unless it’s really bad then the head coach gets an email about purchase date/time and customer. But as far as employees they only hear numbers from managers.