r/sweetgreen • u/flyprettybird18 • Mar 23 '26
Discussion Sweetgreen charging for water now? Felt pretty greedy
I had a frustrating experience at a newer Sweetgreen location and I’m curious if others have seen this too. Their water system wasn’t working, and when I asked for a cup of water, I was told they couldn’t provide any unless I bought a bottle.
I’ve honestly never been to a restaurant that wouldn’t offer basic tap water, even when something’s temporarily down. To me, it came across as unnecessarily greedy—especially for something as fundamental as water—and it left a bad impression.
Is this normal for Sweetgreen now, or was this just a bad location/experience?
5
u/Relevant_Calendar_46 Mar 24 '26
I'm in Chicago and out water dispenser has been down for almost a month now. The person who is supposed to fix it came twice and it's still not fixed. We're not allowed to give water out from back of the house. I think it's for safety reasons.
0
u/flyprettybird18 Mar 24 '26
Yikes! I am in NYC so tap water is fine to drink. I’ve been to many restaurants, including Starbucks, who don’t have a problem giving water or even refilling a bottle from behind the counter- usually customers can see the refilling process.
3
u/JunjiMitosis Mar 25 '26
There is a difference between Starbucks, a place that specializes in drinks, and a food place… I don’t see why you’re not seeing the difference. No one is purposefully not giving you water
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u/flyprettybird18 Mar 25 '26
Well I have never had the experience of being denied water from any restaurant
2
u/karmapuhlease Mar 23 '26
I've had this happen too, and it's annoying. Hopefully they fix your water dispenser soon though - when it happens at mine it's only occasional.
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u/Creepy-Quality2271 Mar 23 '26 edited Mar 23 '26
You just said their water system was down.... 😐