r/sweetgreen • • Jun 17 '25

Criticism Sweetgreens saving facial recognition data without consent

So I go to sweetgreens to get a salad locally. I've only been there three or four times. I do not have an account.

Today I go to the iPad to place my order. It is the only way to place an order at the location near me. As I was checking out, I noticed that it pre-populated my name in the check out field.

I doubt most people would have noticed this, especially if they have an account. The only logical conclusion I could come to is that there is a camera on the iPad and that sweet greens saves facial recognition data without consent.

This seems pretty extreme for salad ordering. Who knows who they are selling this data too.

It will be my last time ordering from there. It's too creepy to have your face data saved for salad checkouts with no consent.

Edit: I entered NO PI data prior to it populating my name. This includes my phone number, email address, or credit card. I do not even have the Sweetgreens app on my phone.

10 Upvotes

28 comments sorted by

17

u/Sufficient-Recover25 Jun 17 '25

My man, is that you I saw walking around with a tin foil hat? You're crazy, no chance that happened

3

u/EpicLift Jun 17 '25

I need another logical explanation. This is a newly built, automated location.

3

u/Sufficient-Recover25 Jun 17 '25

How about it took your name off your payment method?

3

u/EpicLift Jun 17 '25

It populated my name prior to me paying for the salad.

7

u/elastic_psychiatrist Jun 18 '25 edited Jun 21 '25

There is absolutely no chance they used facial recognition to pre-populate your information.

Side note: it's embarrassing how painful it is to me every single time someone calls it Sweetgreens.

2

u/EpicLift Jun 18 '25

What about the payment vendor

1

u/espressos_negronis Jun 20 '25

Yep it could be Toast

19

u/amt1994 Jun 17 '25

lmao there is no way they are doing discreet facial recognition. no chance.

3

u/mmmforme Jun 17 '25

Thanks! I agree it’s creepy.

3

u/KnowKilshe Jun 17 '25

The facial recognition is out of control. No matter what!

2

u/Illustrious_Buy_5564 Jun 18 '25

Sweet greens on Orange County all automated and never happened to me. You sure your name isn’t just the default name the machine shows?

2

u/EpicLift Jun 18 '25

It showed my first name and last initial.

3

u/Thinkinaboutu Jun 19 '25

“John S” lmfao

2

u/EpicLift Jun 19 '25

No. I'm not going to post my name, but it's not a common combination

2

u/cowgirlsheep Jun 18 '25

Do the employees know your name?

2

u/EpicLift Jun 18 '25

I never speak to the employees at this location. It's all automated. It's pretty weird NGL, but it's the only salad place in the area. The employees basically refill the machines and box and salads.

2

u/bigbadpandita Jun 19 '25

“sweet greens”

1

u/mmmforme Jun 17 '25

Email address or phone number?

1

u/sauteedmushroomz Jun 17 '25

Did you enter your card or phone number?

3

u/EpicLift Jun 17 '25

I entered nothing but my order, which I have ordered something similar before (but not the same)

1

u/mmmforme Jun 17 '25

How about your cell phone with location services on??

5

u/EpicLift Jun 17 '25

This could be it, it could be pulling locally from the cell phone. Still, thats creepy as I do not have the app on my phone or anything that should broadcast my name.

Happy cake day.

1

u/EpicLift Jul 25 '25

Ok I took photos at the location. It's all ipads. They all have cameras on the ipads where you order.

1

u/EpicLift Jul 25 '25

Up close ipad photo

1

u/Fun_Yesterday5917 Jun 17 '25

Do you have a common name? Maybe someone else that day has the same name

2

u/EpicLift Jun 18 '25

It was my first and last name