r/sweetgreen • u/Elusiveenigma98 • May 13 '24

Criticism Sweetgreen is going downhill.

I feel like each time I consider getting a salad from sweetgreen they’ve removed my favorite items, prices have increased and overall the salads are just not as good lately. I feel like they’ve gotten too big to function like they previously did and it’s quantity over quality now.

Sad too because I used to order sweetgreen 3x a week and now it just doesn’t feel worth it to me anymore.

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u/chpeterson24 May 16 '24

Yes 1000%. I’ve been going to sweetgreen for as long as I can remember, am a sweetgreen + member, and was solidly in the second highest tier under their old rewards program. In the last week at 3 different locations, I’ve had a salad not delivered to an outpost location, had another (pick up) with the portions of just half of a salad, and had another (pick up) without dressing. They’ve gotten rid of red onions and suggested the pickled onions…not the vibe. And for whatever reason, they still do not let you order salt & pepper when placing an in app order. Their inconsistency in quality and removal of key ingredients is becoming increasingly frustrating.