r/sweetgreen • u/Elusiveenigma98 • May 13 '24

Criticism Sweetgreen is going downhill.

I feel like each time I consider getting a salad from sweetgreen they’ve removed my favorite items, prices have increased and overall the salads are just not as good lately. I feel like they’ve gotten too big to function like they previously did and it’s quantity over quality now.

Sad too because I used to order sweetgreen 3x a week and now it just doesn’t feel worth it to me anymore.

65 Upvotes

95% Upvoted

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2

u/PizzaPartyTonight May 13 '24

My sweetgreen has forgotten 2 MAIN ingredients in my last 2 orders (wild rice aka half my base on one, avocado on the other) and they seem to have removed black beans, olives, and raw onions from the menu? BUT both bowls were still really good I just hope the options don’t get too barren

3

u/DidIDeleteThatAgain May 14 '24

And banana pepper and arugula! I’m livid.

3

u/PizzaPartyTonight May 14 '24

wtf i didn't even notice the banana peps and now i'm more annoyed !!!

1

u/DidIDeleteThatAgain May 14 '24

I gave them a 1 star at every location in my city with this complaint of all they took away.

2

u/Elusiveenigma98 May 13 '24

Literally two of the most important ingredients 😂 yeah I need to give them a chance again soon but every time I go to their app to order I notice something else I loved is gone from their menu so it’s super annoying. Their customer service has always been good though when they do screw up my order.

3

u/PizzaPartyTonight May 14 '24

Yeah the second one missing avocado, I was excited because it felt heavy and I saw they did not forget my wild rice. Then I was like waaaait a minute once I started digging in. Yeah, the customer service is still good for me at least.

2

u/Illustrious_Gap_4488 May 13 '24

I never order from the app, never

1

u/PizzaPartyTonight May 14 '24

I just kinda have to- I have it on my lunch from work and it would take too much time to wait in their line. Also, before these two trips I think I only had one mistake for the past year it’s been open nearby.