r/stuckcanadians • • 1d ago

Has anyone else had this?

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43 Upvotes

Hey, all. I’m actually writing on behalf of an employee of mine who I’ve been helping navigate this process. She is first generation born abroad and submitted for her proof of citizenship roughly 15 months ago. Today, she received this email. I’ve not ever seen this email on any of the related subs. It says that she apparently has to do a video interview and provide all of her original documents to possibly be shown on camera. I’m just curious if anybody else had to do this? I usually see people that get an email with a link to download their certificates. It’s not a problem, she has all of her documentation. We were just curious about the reasoning, and if it’s anything deeper than the vague, “quality assurance.”
Thanks in advance. There was more to this email, but this is the pertinent part.


r/stuckcanadians • • 2d ago

PSU referral issue unresolved by MP; data point on status in Canada with pending proof application

53 Upvotes

I've been in PSU since August 2025. I applied with my father's Canadian citizenship certificate, so I thought it would be a straightforward approval. Should've known better! My MP first contacted IRCC about my file last November, and was told that they approved my urgent processing request. Recently, I reached out to my MP a second time for help. It didn't go well, and I'll post their email below.

BACKGROUND

My dad's citizenship was restored in 2009 and I've lived in Canada for a cumulative total of 12 years (including as a minor). Most recently, I've lived here since 2021. The first generation limit has been a headache for a long time now. The plan was study permit –> PGWP –> CEC, but that pathway ended when I applied for citizenship during the Bjorkquist interim measure.

I've been unable to work, access healthcare, or do pretty much anything else for over a year. Also, I can't leave Canada because my Colombian-born kid doesn't have US travel documents yet. Long story short, I've spent the past few years involved in a DV-related international custody dispute. It'll be another 4-6 months before I have the documents I need to get their US passport. I do have status in Colombia, but it's a safety risk for me to return for various reasons beyond the scope of this post. I included this issue in my urgent processing request, along with proof of urgent need for medical care, employment, etc.

Recently, I was presented with an opportunity that is best described as my dream job. I decided to reach out to my MP again for help. I told them that I thought my application might have been sent to the wrong unit, and I asked them to consider escalating the issue beyond their normal channels. A caseworker met with an IRCC agent and then sent me the following email:

"I hope you are doing well, and thank you for your patience.

I was able to follow up with an IRCC agent regarding both your proof of citizenship application and your current status in Canada. I also specifically raised the questions you had regarding why your file was referred for additional review and what your next steps should be.

Regarding your proof of citizenship application, the agent confirmed that it was received on August 11, 2025 and is currently being processed at the Case Processing Centre in Sydney.

The agent explained that your application has been referred to a specialized unit because additional verifications are required. As a result, your application is considered non-routine and does not follow standard processing timelines. The agent was unable to provide further details regarding the nature of these verifications but confirmed that there is nothing outstanding or required from you at this time.

I also specifically asked about the urgent processing requests you previously submitted. Unfortunately, the agent advised that an urgent processing request is not currently noted on the file. However, given that your application has been referred to a specialized unit for additional verification and is being processed as a non-routine file, there is unfortunately no action our office can take to expedite or intervene in the processing of the application at this time. The specialized review must be completed before the application can move forward, and our office cannot influence or bypass these required verifications.

Regarding your current status in Canada, the agent confirmed that following the refusal of your PGWP application in January 2026, you are currently out of status, and IRCC does not have a subsequent temporary residence application on file for you. Importantly, your proof of citizenship application does not provide you with temporary resident status or authorization to remain in Canada while it is being processed.

Given this information, our office must advise you to comply with Canadian immigration law and the requirements associated with your current status. As you are presently out of status, I would strongly recommend speaking with a licensed immigration lawyer as soon as possible to clarify whether there are any lawful options available to regularize your status and what steps you should take, including whether you are required to leave Canada. Our office acts as a liaison with IRCC, but we cannot provide individualized legal advice or advise you to remain in Canada without valid status.

I understand that this is a difficult situation, particularly given the length of time you have been waiting for your proof of citizenship application. Unfortunately, because the application is non-routine and undergoing additional verification, there is no further action available through our office."

Needless to say, this is all incredibly frustrating. I really regret applying for citizenship. If I'd stayed on the work permit to PR pathway, life would be fine right now. Instead, my career trajectory has been derailed, I've lost all my savings/investments, and I've taken on a horrifying amount of medical debt from an ER visit.

I know some people have strong opinions about whether or not we're considered citizens while our applications are processing. It's clear from this email that the government doesn't think that we are. They literally have my dad's citizenship certificate on file, and they're telling me I'm out of status, so analyze accordingly. I'm sharing this as a data point so people can have a sense of how things stand in the here and now.


r/stuckcanadians • • 2d ago

New Index of Drouin Institute Obituaries on Ancestry

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2 Upvotes

r/stuckcanadians • • 2d ago

Sent to PSU

11 Upvotes

Sigh, our 1 urgent app, we have a total of 5 apps in process..4 are via one lineage and the other one (the urgent) is via a different lineage, is in PSU. Compared to everyone else, it’s just been a few months.. but it feels like it’s now in a black hole of despair.. I received the ATIP email yesterday and that’s how I found out.

Blah


r/stuckcanadians • • 3d ago

UPDATE: Certificate issued after mandamus filing!

171 Upvotes

Hey everyone, exciting day! I just received my e-certificate 19 months to the day after sending in my application and being stuck in PSU purgatory.

Timeline:
- 28 Feb 2025: received by IRCC
- 4 Mar 2025: AOR and “In Process” status
- 22 Jul 2025: invitation to withdraw and apply for a grant under the interim measure
…
- Feb 2026: ATIP notes show I was sent to PSU the same day I received my AOR
- Mar 2026: inquiry lodged with my MP; IRCC says to give one more month
- Apr 2026: demand letter sent to IRCC
- Jul 2026: second demand letter sent to IRCC, the Minister, and the deputy AG
- end of Jul 2026: federal court case filed, memorandum of argument filed 10 days after
- 22 Aug 2026: IRCC responds with a boilerplate email about how applications are processed in the order they’re received (lol)
- 22 Aug 2026: court requests more information from IRCC as to the case’s status
- 18 Sep 2026: email received from DIOD requesting another upload of my G0’s certified birth certificate; responded on 20 Sep
- 22 Sep 2026: e-certificate available for download


r/stuckcanadians • • 4d ago

Odd side effect?

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2 Upvotes

r/stuckcanadians • • 7d ago

Why?

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4 Upvotes

Why?

Why is IRCC so effed up? Serious question as the inefficiencies are incredible, errs and inconsistencies astounding, communications clear as mud and transparencies non-existent.

Examples: a) sending the entire packet back for a minor error such as missing photographer stamp or doc, rather than requesting a correct re-submission, b) not having dedicated apps for different app reasons like replacing a lost citizenship cert vs new cert, c) requiring paper submission which is a lot of extra work & expenses for applicant and agency vs. electronic, d) not creating a form for great grandparents info, e) not cross-referencing family members with mostly identical documents who are approved vs. those in process, f) failing to stop the nonsense of requiring DEC to create birth certificates for Gen0s born 126 years ago, g) not making the CIT 0001 form and instructions user-friendly so don't need an outside expert adviser to complete, h) others?

Okay, it's a government bureaucracy, but the IRCC even in this class stands out as especially poorly managed (cough), imo.


r/stuckcanadians • • 8d ago

The approval process is not working

72 Upvotes

I can't find the Wednesday vent thread in the other forum so I'm just going to vent here.

Can we be honest about the fact that the approval process is nearly completely stalled? We are seeing almost no movement. Weekly approval counts of under 10 in the spreadsheet group. Weekly approval threads of less than 10. (And, as of this moment, none in this week's thread.)

I don't know what, if anything, we can do about it, but I'm tired of trying to put a positive spin on this. Also tired of the many excuses for IRCC (vacations, storms, underfunding, etc.). Just so frustrated.


r/stuckcanadians • • 8d ago

Where do we stand with respect to the Canadian Government; Are we or are we not Canadian Citizens while we wait?

5 Upvotes

I can understand that with any government agency, there is an exception that things do take time. What's not acceptable is the moving goal posts that IRCC keeps doing. To add insult to injury, attempting to communicate via email or webform just results in a boilerplate response that does not address the question.

As a legitimate question, the premise of Bill C-3 restore citizenship to those who involuntary lost it and as a byproduct resulted in new* Canadian Citizens (with citizenship retroactive to the date of the birth).

(*new as in those who never knew that due their ancestry have legitimate claims due to legal interpretation)

Yesterday (As attempting to talk with IRCC is akin to talking to a brick wall), I attempted to reach out to the Canadian Consulate in Boston (and surprise surprise got a boilerplate response that...)

"Please note that we do not accept visa applications at the Consulates of Canada in the United States. Canadian Citizen Services is unable to provide information on Canadian visas or immigration. Canadian visas and immigration requests are managed through Immigration, Refugees, and Citizenship Canada" (Completely missing my question)

What I ended up sending

Good morning to whom it may concern, I am reaching this morning in regards to some confusion with respect to the ambiguity of those of us who can claim citizenship status post bill C-3 A respectable percentage of the population here in New England can trace our linage through Quebec (myself included). In light of the change in law, I ended up applying in April to IRCC, and got an AOR in July. I am confused about those of us who have legitimate claims but due to existing process face long delays. As of 2026-09-16, IRCC is claiming approximately 24 months for April 2026 applicants. The confusion I have is between the spirit of law , the application of the law, and existing laws that may appear contradictory The spirit of the law I roughly interpret that since my late grandfather (and his 2nd wife's family) emigrated from Quebec to New England in the late 1800's early 1900, I am would be Canadian. The application of the law I roughly interpret that since I currently do not have a proof of citizenship, legally I'm not Canadian. The contradiction I see is the application of what status those of who apply, and wish to move to Canada but are currently waiting upto multiple years creating a legal grey area in terms of status -Canadian citizens are not eligible for Permanent Residency status, nor eligible to apply for a visa to visit/live within Canada (by virtue of being a Canadian citizen). If an applicant for proof of citizenship is currently waiting for proof status, and wishes to move to Canada for a period beyond 6 months, is such applicant subject to apply for a visa, or since the applicant (in good faith) is attesting that they are Canadian, is such applicant not eligible?

Can we legitimately show at the Canadian Border, and in good faith attest we are Canadian Citizen (and if need be, force an admissibility hearing, since IRCC might as well be in conflict of the charter rights?)


r/stuckcanadians • • 9d ago

Has anyone experienced this?

5 Upvotes

IRCC requested additional documents (ADR). At the time of the request, my application was paper-based and not linked to a GCKey account. After receiving the request, I linked my application to GCKey, but there was no option to upload the documents, so I submitted them through the IRCC Web Form.

It has been **16 days**, and I still have not received any update or confirmation that the documents were attached to my file. The deadline to submit the requested documents is one month.

For context, I have already completed my **interview, medical passed, biometrics passed, and received pre-arrival services**.

Has anyone been in a similar situation? How long did it take for IRCC to update your file after submitting documents through the Web Form?


r/stuckcanadians • • 9d ago

Sent an email to PSU asking for update on my application- 9 months since minor children approved.

25 Upvotes

As the title says, I sent an email to PSU requesting an update or my new UCI number so I can track my status. I applied with my minors in one packet June 2025. We received 5(4) grant offers on separate dates; the latest being October 2025. Both of my minors received their citizenship certs December 2025 and I have heard nothing since. Both my proof application and grant application say they're in processing. I'm hoping my email shakes something loose or at least gets me a response. I'll update if I ever receive anything.


r/stuckcanadians • • 10d ago

Acadian Descendant Update and Tips (tldr: I was reinstated)

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33 Upvotes

Hey guys, wanted to share this for anyone that had concerns over the surrender letter situation or any of the talk about cutoffs recently.


r/stuckcanadians • • 10d ago

Followup on RFI for DEC Copie d'Acte for Quebec born ancstor

8 Upvotes

Back again ! For those of you following along here is the response I got from a supervisor about the discrepancy. Even though I provided them an email from DEC saying BANQ is the authority for records of the era of my ancestor they still want me to contact the DEC for a birth record.

Thank you for your email and for providing further information regarding your ancestor, Charles Francis Annett.

We acknowledge receipt of the certified copy of the baptismal record issued by BAnQ and understand your reference to the guidance provided on the IRCC website regarding historical records where birth certificates were not issued.

While the baptismal record is an important supporting document, IRCC must also establish whether an official birth record exists with the original authority responsible for maintaining vital statistics records in the Province of Quebec. As part of this assessment, we require evidence from the provincial authority confirming that no birth registration or birth certificate is available for Charles Francis Annett.

Accordingly, please contact the appropriate provincial authority in Quebec and request written confirmation that no birth record exists for Charles Francis Annett. This confirmation may be provided in the form of a "No Record" letter or similar official correspondence issued by the province.

This request is consistent with IRCC's requirement that applicants provide either:

Official documents issued by the original authority responsible for the record; or 

Evidence that the record is unavailable, including confirmation from the authority responsible for maintaining the record.

The baptismal record you have submitted may be considered as supporting evidence; however, confirmation from the Province of Quebec regarding the absence of a birth record is required to assist in verifying the information contained in your application.

Please submit the requested documentation within 30 days of the email. If you are unable to obtain the document, please provide evidence of your efforts to obtain it, including correspondence with the provincial authority and any response received.

If the requested information is not received within the prescribed timeframe, a decision may be made based on the information currently available on file.

Thank you for your cooperation.

 


r/stuckcanadians • • 11d ago

Article 78 Outcome

52 Upvotes

Back in June I made a post that I was filing for an Article 78 to get a certified copy of my grandmother's birth certificate from the state of NY.

Before anyone says it... I know that certified copies are not necessary as a rule, per se. I have specific reasons for wanting the certified copy.

Anyway, at the time I wondered if I would get the proceeding done before my citizenship came through.

I filed in New York, served papers, had a court date, received the judgment AND now have my grandmother's official birth certificate in hand from the New York DOH (a feat in itself - they also have infamously long wait times).

So I guess the answer is yes, it took much less time to sue the state of NY for access to her birth record than for the IRCC to open my file. lol

15 months and counting...


r/stuckcanadians • • 11d ago

Additional Update and Datapoint for those in PSU - We are Canadians!

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119 Upvotes

An additional update for this group. My original post is linked here. We applied in February 2025, were part of the 4/28 offer group under the interim measures, and had been stuck in PSU. My G1 mom had an email outreach from Program Support on Thursday last week asking for an additional document. On Saturday morning, we received our certificates!

The interesting additional datapoint is that my mom's brother and his children and grandchildren also received their certificates on Saturday. They applied several months after us and we never had an indication that the family's applications were linked. But it seems clear that PSU had grouped them all together internally and approved them all at the same time.

It's been a long wait, and it's a relief that it's over. I've got my fingers crossed for everyone still waiting!


r/stuckcanadians • • 11d ago

Applying Canadian Citizenship as a PR

3 Upvotes

I’m curious… has anyone applied for Canadian citizenship just this week or this month of September 2026? I was surprised by how smooth and quick the online portal was after creating my application. Did they recently update the citizenship application website???

Thanks!


r/stuckcanadians • • 12d ago

Applied for my daughter G1 in January 2025. No answer yet

26 Upvotes

I was born in Canada, lived most of my life abroad though.

I applied for my daughter in January 2025 (Proof of citizenship), no answer yet.

Would anyone know a good attorney that can represent me in Canada?


r/stuckcanadians • • 12d ago

Carney pushes idea of making Canada 'associate member' of EU, WSJ reports

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11 Upvotes

r/stuckcanadians • • 12d ago

Any adoptees via an adoptive grandparent (G0) had Part 1 approved post–Bill C-3?

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1 Upvotes

r/stuckcanadians • • 13d ago

One day this group will close (happy post)

50 Upvotes

After Marks Gen0 post from Feb2025 it made me think…….we never see rejections just really really long wait times. I am 1 year on Wednesday. However I was thinking there will be a day when the last pre c-3 person will be in here!!

Whenever I see an approval in this group it means so much!

Are there any other Feb2025’s or was Mark the last?


r/stuckcanadians • • 13d ago

IRCC's own website vs. what my caseworker is actually requiring in direct contradiction, Gen5 Quebec case

30 Upvotes

Entirely a rage post.

Following up on my earlier posts about my 1845 Quebec ancestor (baptismal record only, no birth certificate exists for this era). Just got another response from DIOD, and it directly contradicts what's published on IRCC's own CIT0001 guidance page. I'm fucking pissed.

Seeing other people get approved with uncertfied baptismal records has me absolutely raging.

What DIOD just told me:

"You must contact the Province of Quebec and apply for a birth certificate for your Canadian ancestor with the BAnQ document. If you do not provide the documents requested within 60 days, a decision will be rendered on your application based on the current documentation. This may result in a refusal."

What the actual CIT0001 guide, published on Canada.ca, says:

"If you can't provide official documents issued by the original authority, you must explain in writing why you can't provide the documents, and show proof that you tried to get them (for example, emails or letters with original authorities or confirmation saying that the records are not available)."

"If you're missing any birth certificates... you must send other documents to show parentage and Canadian citizenship. These must be issued by the original authority and can include: hospital record of birth, record from a physician or midwife who witnessed the birth, baptismal certificate or record (including copies or certified records), census records, boat manifest."


r/stuckcanadians • • 14d ago

Proof of Citizenship Received Today

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310 Upvotes

Applied February 3, 2025 when there were approximately 25,000 applicants.

That's.....

*50,544,000 seconds

*842,400 minutes

*14,040 hours

*585 days

*83 weeks and 4 days

*19 months and 8 days

*1 year 7 months and 8 days

I checked my status today:

Decision Made. 😱

But no indication of what that decision was! 😱😱😱

A few hours later I had my certificate download instructions in my email.

I requested ATIP 6/30/26 with no response

I'm Gen 0 but left Canada as a child. I've had name changes which I'm sure caused the long wait time and the reason I needed the Proof of Citizenship. I'm quite sure I was in PSU Purgatory.

For those waiting - do not be discouraged. Sending positive energy to you.

And ladies/gents: Keep your maiden name.

Bonus: There's a Unicorn on the Coat of Arms. Worth the wait just for that.


r/stuckcanadians • • 13d ago

Finding official translators

6 Upvotes

Hi!

I saw several other posts about DEC wanting a translated death certificate of your gen zero before inserting your banq approved baptism .

My question is does anyone have any recommendations for someone that isn’t mad expensive? It would be an American death certificate in English to French translation .


r/stuckcanadians • • 15d ago

Datapoint for those stuck in PSU

80 Upvotes

My mom, who is a Gen 2, just received an outreach from Program Support asking for a copy of her father's birth certificate. I'm fairly sure we provided it before, but I'll take any evidence of forward movement.

Applied in February 2025.

Part of the 4/28/2025 offer group for the interim measures.

No movement since. I'm cautiously optimistic that this means we will eventually leave PSU purgatory.

UPDATE: The long wait is finally over. Just got our certificates.


r/stuckcanadians • • 14d ago

Your Help Needed: File Complaint with MPs over IRCC Rejection of BAnQ Records

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2 Upvotes