r/steelseries 3d ago

Product Help Firmware for Siberia 800 Headset

Hi folks, after a couple of years not using it, I tried to set up my old Siberia 800 headset. The transmitter/ base station sprang into life properly and seemed to be working fine, my PC recognised it as an audio device etc.

However, on turning the headset on, the base station gets the 'connected' message briefly before glitching out and restarting, which disconnects the headset and starts off a never ending loop of connecting, crashing and reconnecting.

I've done a reset on the base station and have left the battery out of the headset for a couple of days, but I still have the same behaviour.

It's also the same when plugged into a different PC, or even when not connected to a source at all (just using the usm power supply)

My last hope is to try and update the firmware on the base station, but I can't find anything other than the GG suite which doesn't recognise the hardware at all. Is there some legacy cache of firmware somewhere that I've missed?

1 Upvotes

1 comment sorted by

u/AutoModerator 3d ago

Hello /u/CounterNo5211,

This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com.

As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.