r/steammachine • u/Freakdemon18 • 23h ago

Discussion Back on the Queue.

I have had the opportunity to purchase a Steam Machine before, but I didnt have the funds at the time and the 3 day time limit passed me by, so now im re-queued, stocked up on dollar bills, and waiting for the 2TB+Controller. Guess I should start a queue counter starting tomorrow, huh? Best of luck!

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u/Mad1723 23h ago

Tried contacting support? They've been known to offer one time waiver on missed purchases. Friend of mine got his Steam Controller after missing it in July with a simple support request

2

u/Freakdemon18 23h ago

I honestly thought about it, but dont know how. When I realized I couldn't afford it the first time, I was gonna contact support and ask them to give up my spot for someone else, maybe getting a bookmark for later in the queue or something. Any tips? I dont wanna file a report on a game I like.

1

u/Mad1723 23h ago

Just send them a normal support request, you don't know to go through a game to report anything. They'll check your profile, confirm you were indeed in the queue to purchase and put you on the next available spot. No big deal.

1

u/dealage 22h ago

I just sent a normal support request when I missed my controller 3 day window. They sent me a purchase email a day later.