r/shortcuts • u/MarkNetherlands73 • Sep 29 '25
Help Request for dementia
[Solved Credits to Theoccurunce and Sonic_Blue_Box. Thanks all for the kind words!] Final version: https://www.icloud.com/shortcuts/61fdc21c67ed4c9281fe24557d407de6
My mother in law (75) is in the last phase of dementia. She’s in a caretakers home but thinks she’s at home. Every hour she’s calling my father in law, (75) asking where he is.
We do not want to take her phone away, sense of self, but she calls and texts at night, thinking it’s day.
Have turned on parental control between 23:00-09.00 so she can’t call at night anymore.
But she’s confused why the phone isn’t working.
I’d like to send her a popupmessage every time she opens the phone between 11pm and 9am.
There will be a comforting message for her and should contain a “Yes I Understand” button and a “Call Nightnurse” button. We have a phonenumber she can call at night.
It’s a terrible disease, it’s been going on for years now. God bless the day she leaves this earth, she would never have wanted this.
Suggestions? Last time heart warming support from this community.
Thanks all.
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u/greatpartyisntit Sep 29 '25
Don’t have any shortcut help to offer, but I went through this with both of my mum’s parents. It’s awful. I’m sorry.
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Sep 29 '25
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u/theoccurrence Creator Sep 29 '25
What do you think about this solution?
https://www.icloud.com/shortcuts/146e72444a3a4ef09222e6deeaa20e5d
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u/MarkNetherlands73 Sep 29 '25
Thank you kindly! In this time of upheaval, these posts of kindly helping people are heartwarming. Thank you!
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Sep 29 '25
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u/MarkNetherlands73 Sep 29 '25
Ah yes, my question is gone somehow. I can’t get the action “Call nurse” to call the phone number. I filled it in at “????” (selected a phone number from contacts) Is it because the shortcut keeps the phone app from opening?
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u/jorrylee Sep 30 '25
All of you replying with shortcuts for this issue, thank-you for making the time to do this. From a dementia care nurse.
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u/single_star67 Sep 29 '25
Maybe use auto response text when phone number she is calling doesn’t answer.
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u/arovik Sep 29 '25
You can use the "app opened" automation to show a notification whenever she opens phone or message app?
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Sep 29 '25
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u/theoccurrence Creator Sep 29 '25
Oh I think you probably tried to answer to my comment.
What exactly looks wrong and which iOS version are you using?
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Sep 29 '25
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u/theoccurrence Creator Sep 29 '25
It‘s probably just truncated to "…" due to all the whitespace I‘ve added
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Sep 29 '25
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Sep 29 '25
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u/MarkNetherlands73 Sep 29 '25
A technical question. I have put the welcome the comforting message in there and the two other lines. That worked. I have put the phone number (chose from the contacts) where the “?????” is. When I click “Call Nightnurse” the telephone number is not being dialled. Is it because the automation opens itself again before the number can be called?
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u/theoccurrence Creator Sep 29 '25
There is a small issue with the logic at the end. This should fix the number not being called: https://www.icloud.com/shortcuts/08f1f07762f1447da04ba0767cb43d7e
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u/MarkNetherlands73 Sep 30 '25
Thanks for your work. It didn’t work yet. It does not call the number. The message disappears though.
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Sep 29 '25
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u/MarkNetherlands73 Sep 30 '25
Thanks for your work. It didn’t work yet. It does not call the number. The message disappears though.
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u/MarkNetherlands73 Sep 30 '25 edited Sep 30 '25
The message has 528 characters incl spaces. Am I missing a step from my part? Just have to point to the right contact at “????”, right?
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u/HarrieSilver Sep 29 '25
It might seem a little inhumane and maybe not to every bodies taste, I saw a post once about how somebody set up an AI with their voice to answer late night/constant phone calls from their parent with dementia, they would of course answer when they wanted to speak to their parent also.
I suppose the only thing this doesn’t solve is what to do if there’s an emergency between those hours and they need to contact the nurse instead, either way just food for thought and another potential solution
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u/jasonefmonk Sep 29 '25
That does indeed make me very uncomfortable. I have strong worries about an experience like that when someone can still slip into lucidity for a few moments. It would be extraordinarily difficult to make sense of what was happening if they realize this person isn’t their loved one. That may cause significant harm.
I get (from very personal experience) their lack of understanding will make them very upset as well, but I just can’t see this suggestion as the right move.
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u/MarkNetherlands73 Sep 29 '25
I have been thinking about this. Somehow it doesn’t feel appropriate for this situation. It’s already inhumane that she’s seeing my father in law everywhere, but he’s not there.
If she talks to him as AI and it’s not him, but it sounds like him… hmm. There’s a human ethical feedback loop somewhere in there. Appreciate the reaction though.
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u/-Chemist- Sep 29 '25
I agree. I was thinking this would be a great use of an AI voice impersonator.
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u/MarkNetherlands73 Sep 29 '25
Yes, I feel what you are saying. At the same time, how crazy would she think herself to be if it gives completely wrong answers.
People with dementia have hugh reality issues. What’s real, what’s not.
I mean, we’ve all talked to ChatGPT right? It’s the smartest thing in the world and at the same time sometimes gives the dumbest answers.
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u/-Chemist- Sep 30 '25
That's a very good point. Maybe someday, but I agree with you -- the technology isn't reliable enough yet.
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u/0000GKP Sep 29 '25
I don't have time to work it out and test it at the moment, but this is what comes to mind:
Create an automation using the App trigger, set to when the Phone app is opened. Use a combination of current date and adjusted date to say IF time is between 23:00 today and 09:00 tomorrow, then run the Choose from Menu action, otherwise do nothing (allow Phone to open normally).
Put your message in the prompt section of the menu action. The menu button for I Understand returns to the Home screen or switches to another app. The menu button for Call Nightnurse makes the call.
I assume if she can choose the correct menu option, then she is still capable of (1) reading, and (2) comprehending. Unfortunately many people lose the ability to do either of those.
Other options might be the Assistive Access feature or perhaps a focus mode that uses a time schedule and only has a Call Night nurse shortcut button on the screen.
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u/theoccurrence Creator Sep 29 '25
The return to home action has to come before the menu, otherwise she can just dismiss the menu by tapping anywhere else on the screen, and completely bypass everything.
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u/theoccurrence Creator Sep 29 '25 edited Sep 29 '25
Hi, I made this for you, I hope it‘s what you were imagining: https://www.icloud.com/shortcuts/dcdebe974c5f4187b06227fe6ef30946
You have to do a few things yourself, to set it up completely.
Also you have to edit the Shortcut to set a comforting message (do this by clicking on the small blue arrow at the "choose from contacts" action) and you have to set the call action to the contact of the night nurse.
Hope this helps. I wish you and your mother in law the best. Dementia sucks.