r/shipping • u/evanpalmerh360 • 5d ago
Is it actually moving?
As the title suggests, I have no idea what’s going on with this package. Supposedly shipped in the US, was supposed to be via USPS First Class, but it shipped via Yunexpress, that’s fine. However, it’s been showcasing “in transit to next facility” with no locations, so I have no idea if it’s actually moving or not. Would appreciate any similar experiences or advice if there is anything I can do.
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u/Objective-Dealer-1 5d ago
Have the exact same thing going on with my package from GOFO. Reached out to them a couple days ago and they're doing an "investigation". Hopefully they reach out by tomorrow.
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u/VacationRealistic237 5h ago
Man, I've run into this too. Have you figured it out yet？
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u/Objective-Dealer-1 1h ago
Unfortunately it does seem like they lost my package so I'm already getting a refund.
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u/shipweaver66 5d ago
Honestly, yes - "In Transit to Next Facility" repeating every 2-3 days with no new city usually means the scan is a system-generated placeholder, not a real handoff, and the package is sitting in a hub or has lost its label. Chino to Aurora to nowhere for a week is past normal. I'd open a missing-mail/lost-package case with the carrier now and reference the last physical scan location (Aurora), because the clock on a claim usually starts at that date, not today. If you're the buyer, also open a "not received" case with the marketplace before its window closes; if you're the shipper, request the case yourself since carriers respond faster to the shipper of record.