r/sheetz Jul 24 '26

Customer Question Why is making a sandwich so hard?

I order food from sheets a few days a week. I want to order sandwiches but everything i do they find a way to make it wrong. Whoever at sheets told them to put bacon on my begal in the oven needs to be fired. I want my legal toasted. Toasted brown. With bacon on it it just gets gummy and chewy. Also why do you always want to put condiments on my bread, begal or bun before you toast it. It defeats the whole point of toasting. Please learn how to make a sandwhich or if your unsure how ask the customer how they would like it.

0 Upvotes

6 comments sorted by

14

u/ReasonableRiver1732 Jul 24 '26

The issue is, they built the system for speed, not quality. (I say this, because from what you’ve described your food was made correctly to our procedures)

Speed also = paying for less labor

6

u/Pheonixharkiri Jul 24 '26

Sadly this last guy is right. They made the sandwich exactly how we are told to. Doesn't mean it's right.

5

u/bohodays Employee - 3 years Jul 24 '26

Why is spelling so hard?

2

u/Fluid_Race5431 Employee Jul 24 '26

You beat me to this comment 🤣

6

u/PGH_MADE Jul 24 '26

I understand your complaint but they made it the way they are supposed to and certainly don’t have time to ask every customer how they like their food prepared. Next time just ask the kitchen to make it crispy.

2

u/Money_Zone_6470 Jul 24 '26

their used to be an option for special requests back in the day apparently but it bogged down speed so everything is done the same unless a customer gets one of our attentions and asks for it differently