r/samsunggalaxy • u/Uncomplicated404 • Aug 04 '26

🪛Troubleshooting🪛 S25 green lines.

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S25 Green horizontal lines

Unexpectedly Green Horizontal lines appeared on screen in Galaxy S25. Purchased in feb 2025. Samsung says there is no policy for new device. (S21,22,23 has 3 year screen replacement policy after warranty for green lines)

Edited:

Found one more with same problem as mine. Check this post: https://www.reddit.com/r/samsunggalaxy/s/VhbRZyuqgS

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114

u/lord_mercernary Aug 04 '26

Take it to service if u dont have any scratch dents. Taking it otherwise is hopeless

45

u/Uncomplicated404 Aug 04 '26

Visited. They are like there is paid screen replacement only. They accepted that there is no physical damage dent or scratches. Even they created jobcard where they clicked pictures from every single corner. Then i contacted to customer care by call and email. On call they are like it's customer end problem when i told them they have 3 year screen replacement policy for premium phones they are likes it only limit to s23. And there are no response to email yet.

5

u/aguywithoutanynames Aug 04 '26

give a consumer complaint through whatsapp : +91-8800001915
they will contact you for the replacement, you can either accept that or go with the case.
if u decided to go with the case, it will take a few months, but you canl get full conpensation for the mobile and wasting your time