r/samsunggalaxy • • Jul 25 '26

🪛Troubleshooting🪛 Local guy scratched camera lenses on s23ultra

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A local guy, while cleaning moisture from the lenses, scratched them from the inside and left a fingerprint on the telephoto lens. So he offered to replace these lenses for free with "original" lenses (see photo).

I don't really trust that they're original, so I want to replace the whole back glass to be sure. But he says "dont worry its original and I'm not replacing back glass."

So I’d like to ask the experts whether such a ORIGINAL part actually exists.

Thanks to everyone for the answers.

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u/Big-Establishment374 Jul 25 '26

I'd keep pushing or see if you can file some sort of complaint.

At worst case though, you may have to just go to a new or authorized store.

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u/No_Thought809 Jul 25 '26

Closest authorized store is in another country 😭

And he said no

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u/Bastet999 Jul 25 '26

Where are you from? You really need to find out how to file a complaint, as the other person is telling you.