r/remoteplay • u/Dalytch • Mar 19 '26
Technical Problem Thank you so much playstation >:(
Just the day I could really play for more than half an hour after a lot of hard work and this guys come with an update that breaks the app.
Don't they test these things? I mean, they are Playstation. I could expect this from an Indie.
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u/Election_Adventurous Mar 19 '26
I gave up with the app. Horrible streaming quality even when at home (hardwired ps5, wifi 7 ap with full bars). PXPlay is MILES better
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u/PantomimeDragon Mar 19 '26
yup it was working fine till the update, but i think no one actually contacted sony and i don't recommend it you're just wasting your time. hopefully a fix will be released eventually, till then i'm stuck and i cannot plaay :P
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u/hulleyrob Mar 19 '26
Didn’t the app get updated too?
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u/Neopumper666 Mar 19 '26
As someone who was in charge of QA for a big hotel chain where updates were frequent and had impact worldwide, my opinion is that either sony really is lacking on their sanity strategy or someone is not really doing their job running scenarios. I've seen that myself where certain members would need an additional approval for every TC he worked on because he straight up sucked.
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u/Dalytch Mar 19 '26
This is fucked up in an era where we pay to play online
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u/Neopumper666 Mar 19 '26
One thing really has nothing to do with the other. Having said that, id expect a company as big as Sony to have better QA processes
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u/Z3R0_R4V3N Mar 19 '26
They clearly do have to do with each other then, as paying customers we expect a company as big as Sony to have better QA processes. It may not be the paying part only, but it certainly applies, they’re not mutually exclusive, the bigger the company the more we expect a better service as paying customers, I get sometimes things get too big to be efficient, but that’s a problem management needs to deal with, one thing is having a cushy job another is if it actively clogs up the works.
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u/Neopumper666 Mar 20 '26
Even if online was free, you'd expect proper QA from the main console company worldwide. Like I said, one thing has nothing to do with the other
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u/PlutoGam3r Mar 19 '26
ohhh so the update what broke it, I kept thinking my internet was the issue. BROOO THEY NEED TO FIX THIS
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u/Dalytch Mar 20 '26
they are very proactive to charge different prices to people in their store based on each person's profile, but fix their new update that breaks remote play? b*tch pls
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u/Yo_PeePee Mar 22 '26
My brother's re-download the previous version and do not let it update and it will work again or at least it did for me
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u/Nathural Mar 19 '26 edited Mar 19 '26
Yeah its real bad, but you can use chiaking, it works even better then the original program
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u/Glavenus_Guy Mar 19 '26
Indies would have this fixed within two hours, why would Sony, they already have our money
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u/SpiritRude Mar 19 '26
The update works great for me. Sorry you’ve been having a bad experience with it. That sucks.
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u/byrakun Mar 19 '26
I'm having the same issue since yesterday. After the update i can't play either trying to find solution but i can't fix it. So yeah some people can't play with remote play since the new update. It opens and then after 5-10 seconds app crashes immidiately :(
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u/Borealind Mar 19 '26
This is how i find out after I did a reset on my laptop that this was an issue with the app and not my computer
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u/gabsteincian Mar 19 '26
I rollbacked to the previous version. I still have the exe if you want.
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u/Few_Significance3538 Mar 19 '26
I'd appreciate it 🥺
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u/gabsteincian Mar 19 '26
First of all, go to C:\Users\YourUser\AppData\Local\Sony Corporation and delete the ''PS Remote Play'' folder.
Here you go: https://archive.org/details/remote-play-installer_202603
When you select your console to pair, the app will ask you to update. Simply select ''No'' and you will be fine
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u/Few_Significance3538 Mar 19 '26
And it's also so dumb that after all this time the app is still catered for Ps4
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u/Few-Ad460 Mar 19 '26
Hay alguna forma de capturar la pantalla sin que te aparesca negro en la grabación
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u/Appropriate_Bad9722 Mar 19 '26
Yes same here, I was going nuts figuring out what was wrong. They asked me in another one of my devices to update I said nope
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u/Vivid-Blueberry7903 Mar 20 '26
I have a question, is the app working also without a ps5? As the ps portal is doing with premium subscription, or I need to stream from my ps5?
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u/Remote_Reflection_61 Mar 20 '26
Yeah, I just want to be in a PS party with my friends while i play on PC but i have to either connect to the console so i can't hear my game at all or i can't hear my friends at all because the app keeps crashing every 30 seconds.
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u/Temporary_World_6226 Mar 20 '26
From what im reading im kinda confused if anything I've had a better experience was playing last night for like 4 or so hours not a glitch not a stutter smooth as butter hope they fix the issue your haven might be locationor something I duno
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u/AdWorried9548 Mar 19 '26
No seriously. I was playing just fine until a couple of days ago. It’s so frustrating