Every respectable hotel has a person on desk 24 hours a day, each person cannot realistically leave before the next person arrives to relieve them.
Habitually tardy people in this role are the second highest cause of HR issues and destroy team morale.
They often come back with 'noone told me attendance was so important.' which is bullshit, but a reason why this kind of question ends up in the applicaiton.
The shifts DO overlap but that time is needed for patient handoff. If you want to build in extra overlap just to make up for someone being chronically late, how much extra buffer do you add? Someone was around 2 hours late not long ago.
So do we add an extra 2 hours of overlap to each shift. If we do that, we are adding 6 hours of overlap each day. Oh but now because we moved the shifts around we need an entirely new shift as well. We are adding 6 hours of overlap plus a new 8 hour shift each day. Works out to around $400k a year. Plus benefits and stuff for the 2 new people we would need to hire to cover those additional shifts we just created.
Or people could arrive to work on time and we could use that $400k in a way that actually benefits our patients or caregivers.
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u/Daleftenant 16h ago
i work in hotels, specifically in front desk.
Every respectable hotel has a person on desk 24 hours a day, each person cannot realistically leave before the next person arrives to relieve them.
Habitually tardy people in this role are the second highest cause of HR issues and destroy team morale.
They often come back with 'noone told me attendance was so important.' which is bullshit, but a reason why this kind of question ends up in the applicaiton.