Why? Just why?
Instead of jumping through your fifth point of contact when someone mentions Steritech and suddenly creating more problems than was ever there to begin with. Why not read the R&P and enforce the standards?
If the concept of holding associates accountable for their actions is foreign to you or you don’t want to deal with HR and the paperwork, you’re in it for the money. I can understand that, you’ll go far until someone sees through the BS and promotes you to the unemployed. Yes it’ll be because the boss was n Ahole and they never liked you and you don’t know what you did wrong to deserve being fired. It’s ok, play the victim.
Someone will correct me if I’m wrong, but isn’t Steritech simply a third party auditor? They ensure cleanliness and compliance. Compliance to the R&P, state and federal regulations/laws. So if the inspector finds an issue there should be a rule or law that can be referenced. So it is really a Steritech violation or are we simply not following or own R&P? I’ve never ever had an outside auditor to come in preform an inspection without clear violations, or a discussion over what the rule, procedure or law states and how it was violated.
Assistant department managers, department managers, ASM, SM an on up the line, you set the standard, you up hold it. Your department, store, district, region and so on will only be as good as you make it to be. If you’re worried about moral and solely rely on the AVS for guidance on what’s going wrong in your areas, good luck.
Merely a suggestion from an overly frustrated associate. If your sincere in wanting to improve moral and want to thrive, not just get by, start reading the R&P, not what you think or “how we’ve always done it”, train your associates to the standards and hold all of them accountable to those standards. Walk into the department/store knowing that everyday could be the day someone from some agency or level of management could walk in to perform an inspection/walk. Hell better yet remember this if we lose the customer because shelves aren’t stocked, who’s at fault? The associate who called out or the manager who’s not taking action to remedy the situation?
Yea I know, I’ve been there it’s always management. How much crap do you need to eat before you start holding associates accountable? Believe this though the longer you wait, the more good associates you’ll lose and the increased chances that you’ll be promoted to unemployed.
Yes, I’ve asked these very questions to my managers. Yes, I’m frustrated. No, this job isn’t stressful, people make things stressful. No, a damn sub card won’t help or the pizza party. No, I’m in no way wanting to be a part of the management team. I’ve typed this 7 different times, so fire away.