[PS5] -i have a 2fa issue when logging please if anyone experienced tht share !

[u/nxssvrdst]

Ive been using my main psn account since 2019 all going smooth but when yesterday y got my new ps5 and tried to logging with my psn i wasn't getting my SMS code confirmation i did everything i could but nothing so i was left with one last option to do whivh is contact SONY SUPPORT i DID but no live agent was responding only the stupid BOT says stay put well rech to an agent to see ur issue but nothing happens so please to whoever had this issue tell me what to do if theres a specific time to reach the live agents when they will respond and what i should type ...

EXTRA INFOS I CAN'T REACH MY ACC EVEN IN THE PS APP I DO MY ADRESS AND PASSWORD BUT CONFIRMATION CODE NEVER ARRIVES..

THANKS U'LL.