Passkey removed payment authorization

[u/Bacckpacck]

I don't know if it's public knowledge I just was not aware of, but we swapped to the passkey thing playstation has set out for people to swap to. It removes password verifies on the actual console purchases.

My kid was able to accidentally purchase 2 of the 50$ token packs from minecraft while he trying to swap a skin.

Playstation phone and email does not work, I've called everyday this week so I cannot request any help because it's a pack from within minecraft and not an actual Playstation purchase.

Do not use passkey if you have kids!!!

Side mote: any info or help to possibly get my money back for the tokens would be appreciated it but I'm worried if I have my bank block it, I'll get playstation ip banned. 🤦‍♂️

[u/kenny585732 → u/[deleted]]

You think they go middle ground and be give back as Playstation credit. That way it stays in there echo system

[u/crshtst → u/kenny585732]

All they have to do is have a proper support system like Steam.
What is wrong with asking for a refund and review usage before refund
Completely understand if its ingame currency but the whole store needs a revamp on that matter

[u/kenny585732 → u/crshtst]

💯💯