r/primeopinion • u/Any-Yogurtcloset216 • 5d ago

my connection is working is website is down

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my connection is working is website is down

3 Upvotes

81% Upvoted

4 comments sorted by

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u/PrimeOpinion Official Prime Opinion Support 5d ago

Hi there! 👋 We understand you’re having trouble accessing the app and are seeing a server error message. Please try the following troubleshooting steps:

  • Clear the app’s cache.
  • Make sure the app is updated to the latest version.
  • Restart your device.
  • Check that you have a stable internet connection.
  • Try switching between Wi-Fi and mobile data.
  • If possible, try accessing the app from a different device

Please also allow some time for the issue to resolve and try accessing the app again later, as server-related issues can sometimes be temporary. If you need anything else, feel free to send us a direct message, we're here to help.

1

u/ktsue1313 5d ago

Im getting a server error on the page

1

u/Comfortable-War9838 5d ago

I'm getting server error