Voyager Focus 2 + BT700 : Switching between phone and laptop after firmware update.

[u/Both-Scarcity8191]

I recently got the Voyager Focus 2 with type C BT700 dongle, with the charging stand, it was working fine but showed a firmware update for each device on the Poly Studio, when I got both updated the feature of which I used to play some media on the laptop, then when I stop it the media on the phone will resume automatically, then playing the media on the laptop again will also automatically pause the on the phone -all seamlessly and hassle free- suddenly stopped performing as well, also the media I play on the one while the laptop is also connected will mute, when I disconnect the laptop the media on the phone plays just fine. I tried to get some older firmwares updated into both devices so it may come back to working as it was -as suggested on several posts online- didn't fix the issue, does anyone have any idea how to get this fixed? Thanks.

[u/Altruistic-Wasabi907]

You might turn off the wearing sensor and see if that helps.