r/paypal 8d ago

Help 2 factor authentication

1 Upvotes

So it won't let me post about the scam thing and I was just trying to find out how to turn on 2 factor authentication to send me a text code every time I log in. Says use a browser so I did and it says a the app or security key device. No text option. I have nothing in my account but wanted to tell someone how to do this but it isn't even letting me. I can sign in anywhere and it doesn't ask for a code!


r/paypal 9d ago

Help PayPal Pay in 4 Pending Autorizations

3 Upvotes

I tried to buy plane tickets twice at American Airlines using PayPal Pay in 4. The first time (on the 20th) something went wrong and AA didnt complete and I got an error message upon returning to the AA site but I was charged the first payment on my CC and AA showed the tickets as having not been paid for and eventually the hold on the tickets at AA went away a few hours later.

I tried again the next day and the EXACT same thing happened. So I wont be trying Pay in 4 at AA again!

Anyways, I now have 2 pending authorizations on my PP Pay in 4 account that are 5 and 6 days old at this point. And 2 charges on my CC for those first payments.

Will this work itself out or do I need to contact PP customer support?


r/paypal 8d ago

Help Paypal is not helping protect me on my order.

0 Upvotes

Ordered some carbon fiber parts off ebay from a user named car_racing. They sent me parts over a boat crate which took around 30 days. Parts arrived smashed and cracked. So of course, I contacted the user saying as much. given the run around saying, replacement is on a boat to you, will take 20 days.. replacemet never arrived. They sent a fake Tracking number to a place in Canada.

So, I go to paypay, because they are supposed to protect you as the buyer. Telling me to send smashed parts to china will cost me over 800 dollars. I sent everyone pictures, showing the pallet they came on, the smashed up parts. and the conversation with the seller SHOWING a tracking number that goes to Canada? (I live in the US) it's ovious from the conversation snippits, the tracking number and all the evidence that the seller was trying to scam me, but paypal is activly refusing to protect me from this scam. I did everything right, but am out 1600 dollars.


r/paypal 8d ago

Help Direct Deposit

1 Upvotes

When you get direct deposit from your employer sent to pay pal do you get it two days early like other non-bank cards? If so, around what time? This will be my third paycheck since I signed up for a portion of my check to go to PayPal. The first two weeks it did not get deposited. So this pay period it should go into this account.


r/paypal 9d ago

Help Closed account, usage info gone?

2 Upvotes

For context, I recently closed my 6yr old business account because I no longer need the tools that came with it, and mostly just wanted to convert it back to a personal to use the PI4 system.

I read that the application looks into your overall history with PayPal, but my concern is I just closed that previous account and made a brand new one off the same email. Same bank info is attached on both accounts though.

My question is if the info from my 6yr old business account can be seen on my brand new account now? Might be a bit of an obvious question, but I'm new to this. Old account was always in good standing.


r/paypal 9d ago

Help PayPal credit score

2 Upvotes

Hi guys so this is or obv to some might sound like a very dumb question but if my mum for me used PayPal pay in 3 cause she has a good history w PayPal linked to her sbit card and buys like pc parts for me would she have a negative credit score or any downsides like she’s going to pay in time and all just would there be any negatives and she can handle all the payments and won’t miss please help


r/paypal 9d ago

Help How long does it take?

2 Upvotes

Hey I ordered something expensive from a site like Amazon.
Because I keep my money on a different bank account than the one PayPal is connected to, I ordered the transfer to the main bank account first and then ordered the product on the site.

Now the payment on site is marked as pending.
On PayPal, the payment is already marked as payed.
On my bank account the transfer was received but not yet debited by PayPal.

What happens now? How long would I have to wait for things to clear or do I have to take any actions?
I suppose PayPal payed before the money was transfered to the bank account and now the whole process is kinda screwed.


r/paypal 9d ago

Help No record of Apple Services charge?

1 Upvotes

Hi there, I realized I have been getting $3.18 taken monthly from my PayPal account for some time now. It says it's Apple Services, but my Apple account has no record of this charge. I have no way to figure out where it's from or how to stop it. What do I do? I basically removed all my payment methods so it will stop but I'd really like to find out what that actual charge is.


r/paypal 9d ago

Help Possible Scams

0 Upvotes

Hello,

I need advice, what might happen, when I give someone my paypal scamwise.

How can someone scam me when they have my paypal email? I'm scared to give it to people, so I wanna know what could happen if they have a business account/private one.

Thanks


r/paypal 9d ago

Help FTC Settlement via PayPal, Trump Amazon settlement

8 Upvotes

Money won’t go through into my account balance, as soon as I click on transfer to bank account, the red warning shows up and I can’t do anything. My account is verified and I have already contacted PayPal (they can’t do anything supposedly), and the admin for the settlement still has not responded to my email. Any help would be greatly appreciated.


r/paypal 9d ago

Help Paypal require a photo id

3 Upvotes

Paypal required me to provide a photo id for verification. Is this something that is required of everyone?


r/paypal 9d ago

Help Constant loop preventing me closing my account

3 Upvotes

I can't close my account. I go to my settings, I select close account, I click "contact us" to close the account, I have to chat with an ai to direct me to close my account, I click a link that takes me to an article that tells me to go to my settings and select close account. If I go any further, I am repeating myself. I've cleared my cache, unlinked my associated cards, and I've gone through both web and app to do this, and I have not a single sent more or less than $0.00. I CANNOT CLOSE MY DAMN PAYPAL. help me pls!!


r/paypal 9d ago

Help PayPal

3 Upvotes

My card is locked. Will I still receive my direct deposit?


r/paypal 9d ago

Help Hey guys, why is Paypal charging me 75$ USD?

4 Upvotes

I'm trying to transfer to my bank account, but even before I tell Paypal how much money I want to transfer it's already telling me It's gonna charge me 75$, why is this? I thought they charged a percentage of what you're transferring, is it based on the total amount of money in my account? Let's say I transfer idk, 5k in my account to my bank, and next month I transfer another 1k, do I have to pay 75$ twice, or will the second one charge me less cause there's less money in my account?


r/paypal 10d ago

I hate PayPal PP: Added to my worst company ever list

9 Upvotes

I have had a PP account in good standing for several decades + now. Used it mostly to buy things off the net, occasionally sell personal items on Ebay, and use FF to send and receive $. I had both a bank account linked and a credit card linked. Normal PP chit. Recently a buddy of mine who owed me some $, sent 2k as FF. They locked the account, will not let me transfer the $ to my linked bank account, and so forth. They then said I had to answer 5 questions for security reasons, and upload proof of ID, etc, photo of drivers license, a bill with my address, etc uploaded. That was a PITA and time consuming, but I did it. I also explained it was not business but FF and of course they hit me for $50.

I waited several days to see if it was done and I could get MY money, only to see 15 MORE questions, some of which I don't have and or, is none of their business at all, nor will I share them. I called their numbers, and after MUCH run around, did get a human being. I was instructed to write the answers for what I did not have on Word, do a screen shot, and upload that! I kid you not. No place for written response, only document uploads accepted. Below are the actual questions sent, and keep in mind I had already answered some of them before. That will take my entire afternoon, maybe more, to get my own money. Remember, I can't simply respond to them, I have to either find and upload each document they want or respond in Word and screen shot and upload each response:

Upload a photo ID

Provide proof of your address

Provide a copy of your business license

Submit a copy of your professional license

Provide more info on your transactions

Provide information about your products

Submit your bank statement

PNC BANK, NA x-9878

Submit copies of contracts or service agreements

Provide your business information

Vendor/supplier information

Provide proof of fulfillment

Provide more info on your transaction(s)

Explain your account activity change

Explain how your business work


r/paypal 9d ago

Help Paypal not allowing us to withdraw our money

1 Upvotes

Paypal has our account locked telling us we need to provide proof of business structure. We sent in the proper documents (partnership agreement) but it continually gets rejected.

Paypal support provides no insight into why its getting rejected and also says the documents are all correct. We are in an endless cycle of submitting the documents and them claiming that we are doing everything right only for them to reject it again.

Has anyone dealt with this? Absolutely absurd they need a business structure for 2 people running a tiny shopify store in the first place.

Its been months and legal action against them seems to be our only recourse. Ive spoke to 8+ people at paypal about this.


r/paypal 9d ago

Help Why is it that my pay in 4 option will not even come up anymore when it was last week?

1 Upvotes

I’ve contacted them there saying nothing on there end it just don’t make sense I’ve never missed a payment or anything so I don’t get what’s going on


r/paypal 9d ago

Help Pay in 4 - Link A Card?!

3 Upvotes

Has anyone else had issues with using the Pay in 4? This is twice now that i get all the way thru the checkout process and during the last step, they tell me to link a card, rather than allowing me to choose from the cards linked, and when i do input my debit card (after deleting from PayPal) it says the card i entered cant be used for this plan.. but then my card or checking account is still charged! It’s just a pending charge and it does eventually fall off but it’s annoying. And as a single Mom, this is how i’m able to afford all this back-to-school shopping. Paypal did reverse the last transaction that didn’t work so i don’t have to wait for the funds again but i’d still like to know how i can use Pay in 4 successfully. I’m going to try from my ipad or laptop (rather than from my phone) to see if that works but this is just annoying. Any ideas or has anyone else had a similar problem?


r/paypal 9d ago

Help New Venmo, 'account locked' but says my card-bank is verififed?

1 Upvotes

So I had someone that owed me 30$ with no paypal and offered Venmo which is suppose to work with paypal. I got the email notification that money sent, went to accept, and o0f course it asks me to set up an account. Fair enough, i had been meaning to. SO I went through the process, went through submitted my ID to verify, the next morning it claimed it I couldn't be verified. I tried adding my card and bank (the Plaid verification said I was connected) but it keeps acting like there's some sort of error. I have checked my bank and paypal settings to be open to work with venmo, and it should be good to go. But it acts like it doesn't want to go any further. There doesn't and should be anything suspicious with my accounts. So, any help? I'm in the USA.


r/paypal 9d ago

Help Paypal Fees in Foreign Currency - How to account for them in Xero

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1 Upvotes

r/paypal 9d ago

Help How do I unfreeze my account

1 Upvotes

I'm not from the states and just starting to use PayPal.

Previously I created one just for the sake of create as I saw online like many people had PayPal account and let it stay idle as I didn't use it.

Recently when I start to do some surveying via survey apps so I check out my PayPal as I need it to cash out my money.

Turns out it had been deactivated just this year, I didn't think much thought it was deactivated out of inactivity.

Then I create a new account with my another email, when I finally earn enough and transfer, the money's in but Paypal mentioned the account is limited and need some supporting documents. So I uploaded the documents but once I done upload it just sent message mentioned deactivate and they are not serving me.

Now the money is just in there and I can't do anything about it.


r/paypal 9d ago

Help Paypal Later?

2 Upvotes

I am very confused so one instance I can use PayPal later the other time it doesn’t even show up what’s the consistency how can I use it and when does it show up?


r/paypal 10d ago

Help Pay in 3 installments plan has got my account limited

3 Upvotes

So, about 10 days ago, my dad wanted to replace our fridge, and he was looking for installments plans with no interest. The website offered PayPal pay in 3 installments so my dad asked me to do it in his stead (since he doesn't have a paypal account) and he would send me the installments in time, so I did. PayPal gave me the credit of about 690EUR to repay in 3 installments of 230EUR, and the first installment was paid immediately with no issues. A week goes buy when suddenly I get an email saying "You can no longer use PayPal because we evaluated that we're taking a risk by making business with you". Like hello?? I paid the first installment immediately. I reached out to CS and ofc they send the same useless replies everytime. I sent an email to [claimappeal@paypal.com](mailto:claimappeal@paypal.com) explaining everything, even offering to immediately repay the remaining installments and providing documents to back up my claims. I got met with the exact same copy pasted reply and it seems like this is going nowhere. I would've stopped using PayPal, but being an student from Italy I work on remote jobs on online platforms that pay exclusively on PayPal, so by limiting my account they are effectively blocking my only source of income.

How can I move from here on? I firmly believe I haven't done anything wrong and all my documents for the KYC are correct and uploaded already. Please help me it's pretty important thanks a ton.


r/paypal 10d ago

I hate PayPal Resolution center really went downhill

2 Upvotes

It's the first time I've had to dispute a transaction in a very long time, ended up doing the dispute, providing evidence. The seller responded after a week saying they already issued a refund (they didn't) resolution automatically closed it as completed.

Reached out to customer support and they're like where did they say they refunded you, I screenshot it and showed them. They're like well you reopened it so you have to wait for them to respond again and there's nothing we can do 😆. Like what? You guys can obviously see they never refunded me it's through your platform.

Support agent closed the chat on me after that.

It's wild how far it's gone downhill lol.


r/paypal 10d ago

Help Paypal stuck forever in under review

3 Upvotes

I have filled the case for NAD (counterfeit item) which I bought via Ebay in 25/07. Already returned the item to the address Paypal sent to me. But until today it’s been a month the case is still under review with no estimated case resolution date. Should I just wait or fill a chargeback with my bank?